Destiny Stewart
Cleveland Heights, OH *****
**********@*****.***
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities. Authorized to work in the US for any employer
Work Experience
Costumer Service Representative
AT&T - Cleveland, OH
February 2020 to September 2021
Support customers by providing helpful information, answering questions, and responding to complaints. Help ensure that customers are satisfied with products, services, and features. Increased customer satisfaction scores by 10%.
Customer Service Representative
Progressive - Cleveland, OH
March 2019 to January 2020
It was my job to educate customers about coverage options, quote policies, and sell additional products like Home, Renters, Motorcycle, and Boat policies. Education
High school diploma
Job corps - Cleveland, OH
October 2017 to May 2018
Skills
• Customer Service
• Computer Operation
• Time Management
• Customer Support
• Medical terminology
• HIPAA