SHAUNTEL Dauzat
CSR
Alexandria, LA *****
*************@*****.***
Maintain existing customer relations established new customer relationship to help grow our business closing of sales contract financing collection meeting sales quota maintained high standard of dependable detailed oriented customer service skills team player organized and dependable mature reliable outgoing personality
Work Experience
Sales Associate
Ads parish phone books - Alexandria, LA
March 2017 to March 2019
Setting up appointment for renewal contact for advertising ads in phone books data entry time management financing collection meeting sales quota maintained existing customer service relations established new customer service realtionshilp communication skills detailed oriented dependable mature reliable
Sales Representative
Ads parish phone books - Alexandria, LA
May 2017 to March 2018
Sale advertisements for phone book take payments renew customer accounts schedule appointments set up accounts for digital services and provide solutions to help businesses improve Retail Sales Associate
Spirit Halloween - Alexandria, LA
September 2016 to November 2017
Setting up display and floor plan for merchandise greeting customer stocking merchandising sales of costume design established customer relationship to ensure excellent customer service operator cash register terminal team player organized daily schedule meet daily sales quota Store Manager
All About Parties - Alexandria, LA
February 2013 to August 2017
Open and close store order merchandise payroll tome sheets greet customers plan parties daily bank deposits operate point of sale terminal stock accounts payable and account receivable Education
High school or equivalent in High School Diploma
ASH - Alexandria, LA
August 1989 to May 1993
Skills
• Call Center (5 years)
• Customer Service (10+ years)
• Customer Care (10+ years)
• CSR (10+ years)
• Customer Support
• Bilingual
• Store Management Experience
Assessments
Customer Focus & Orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Sales: Influence & Negotiation — Proficient
January 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Work Style: Conscientiousness — Completed
February 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Completed
Administrative Support — Completed
March 2020
Using basic scheduling and organizational skills in an office setting. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Outgoing friendly and energetic personality. Excellent customer service skills and organizational skills. Goal oriented and team player. I have over 10 years sales experience.i also am a great listener with caring and professional compassionate perdon.I take time stop hold their hand and pay attention to them to try and learn about who they