Dispatch, Operations Manager

OBJECTIVE:

To pursue a career where my skills are used to the fullest of my potential, benefitting the team and company. A diligent worker who adapts and enjoys working both in the office and out in the field, Quick learner with the ability to follow thru with responsibilities while working under pressure, meeting deadlines.

Vista program - coding and work order database

Disa – driver operator qualification database

KeyStyle - payroll and billing database

EMPLOYMENT HISTORY

Penhall Company –

April 2021 to August 2022

Dispatch -

Receive customer calls requesting future work and or jobs, provide the account manager’s details of job inquires, create work orders with instructions of each job by entering them into the system and getting work assignments out to Laborers / Operators, placed orders for equipment and or materials per job requirements, maintained and monitored inventory of tools to prepare each worker for their job assignment, review and upkeep driver’s DOT records to ensure they are in compliance thru Disa, code and process ordered parts and or equipment to submit to accounting for payment, communicated daily and directly with account managers, operators and Laborers regading current and future job assignments.

Payroll & Billing –

Prepared daily job coding for field workers hours worked and submit to payroll, enter and submit the coding for each job assignment to the account managers to verify work was completed, Identify and bill hours/footage completed to code and bill the customer accordingly, created purchase orders for rental equipment that is needed for the job to be completed, tools, blades, cores material,

order and maintain office supplies for our site staff and shop, determine payment of field crew equipment

May 2014 to April 2021

Haulaway Containers -

Operations Manager – upkeep and maintain facility and trucks, schedule routes for drivers up to 2 weeks ahead, maintain inventory for office /trucks and shop, schedule maintenance and repairs for trucks, keep track of truck driver hours and shop personnel, receive and process customer phone orders accordingly, ride along with drivers to ensure pretrips and routes are done safely, oversee driver’s have valid driver’s license/dot physicals any testing to be done, conduct any investigation for accident/property damage and corrective actions,

Driver -

Pick up/drop off dispatched orders throughout northern and southern bay area, Transport various sized mobile 10 to 40 ft storage containers to business and residential areas, follow up with the customer/s to arrange and confirm schedule pick up and drop offs, pick up and drop off 10 to 40 ft storage containers, delivery and pickups throughout all of north and south bay areas

Oct 2010 to May 2014

Sacred Heard Community Service – Weatherization Tech - Inspect homes and apartment complexes ensuring they’re in compliance according to the California State requirements/Install Qualifying Measures, prepped and adjusted doors, walls, windows for new/replacement installations, Qualified clients for replacement and installing furnaces, Water Heaters and Kitchen appliances, CVA requirements for C.A.S.I.F.

March 2009 to Oct 2010

Community Action Agency of San Mateo-Weatherization Technician - Inspect homes and apartment complexes ensuring they’re in compliance according to California State requirements/Install Qualifying Measures, prepped and adjusted doors, walls, windows for new/replacement installations, Qualified clients for replacement and installing furnaces, Water Heaters and Kitchen appliances, CVA requirements for C.A.S.I.F.

June 2004 – March 2009

Iron Horse Transportation – Owner Operator - receive orders from dispatch to various construction site, dropping off asphalt / concrete, assisted construction sites to prepare asphalt for new roads

June 2000 to December 2004

Bax Global Transportation - Supervisor - Entered all pick up requests in company database, supervised and Routed drivers to accommodate outgoing and incoming freight, monitored dock to ensure all incoming and outgoing freight deliveries, dispatched delivery requests to designated drivers, picked up and delivered freight in a timely manner through out bay area, calculated hours and mileage for drivers and numbers of pick up/deliveries for billing

Education

Chabot College-Hayward, Ca

General Ed 1990-92

Thomas Brenkwitz High School-Hayward, Ca

General Ed 1985- 1989

Professional References

Tony Navarro – 510-***-****

Previous Supervisor, Sacred Heart & Community Action Agency of San Mateo

Dean Macasocol – 510-***-****

Current Supervisor, Haulaway

Iofi Taesali Jr. – 510-***-****

Previous Coworker, Sacred Heart & Community Action Agency of San Mateo

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