Administrative Assistant Medical Billing
Resume:
ANNIE M. LITTLETON
HOUSTON, TEXAS 77087
CELL 713-***-**** - 713-***-****
CAREER OBJECTIVE
I am looking for an opportunity to enhance my Administrative Assistant or Medical Billing and Coding skills in Houston, Texas.
SUMMARY
I retired from Quest Diagnostic Incorporated after 18 years of service as an Administrative Assistant in the Sales Department. After retirement I accepted a position with A-Medical Billing Company as their Billing and Coding Specialist. After 2 years, the company dissolved and I would like to continue working in either of these fields if given the opportunity.
WORK EXPERIENCE
MCKESSON/CHANGE HEALTHCARE March, 2016 –Mach, 2020
A/R Specialist 1 Laid Off- Position Eliminated
A-MEDICAL BILLING COMPANY April 2013 – October, 2015
Medical Billing Specialist Company Dissolved
QUEST DIAGNOSTICS, INC.
Sales Department Nov 1993 - July, 2012
Administrative Assistant
ACCOMPLISHMENTS
McKesson/Change Healthcare
Proficient use of ETM, Memorial Hermann website, EPIC, ImageNow and
Allscripts.
Setup cases for Crime Victims, Worker’s Compensation, Veterans, Life Gift, and many other patients.
Follow up with insurance payers concerning payment for claims unpaid.
Sent appeals for unpaid claims due to past timely filing with proof of timely filing
Other administrative duties as required.
A-Medical Billing Company
Proficient in the use of Medisoft
Download EOB’s out of Availity, Navinet,and TMHP
Collected, posted, and managed patient accounts which include submitting claims to secondary or tertiary insurance if applicable.
Send patient statements if there is only a primary insurance listed.
Submit claims to insurance companies for (3) doctors.
Send paper claims if insurance companies do not receive them electronically.
Call insurance companies from Aging report if payments are not received in timely manner.
Appeal denials for services rendered when needed.
Interact with patients concerning any charges or payments in question.
Ensure that refunds are made to patients or insurance companies if applicable.
Update procedure and diagnosis codes in system as needed.
Set up payment plans for patients to avoid collection notices.
Write off small balances as requested by the doctor.
Quest Diagnostics Inc.
Performed administrative duties for the Managing Director, Compliance Officer and Human Resources Manager for (3) years.
Due to reorganization and relocation of main office, I was assigned to the Managing Director and Sales Director.
Due to the increasing work load in the Sales Department, I worked solely as the Administrative Assistant for the Sales Director.
Working with Microsoft Office, Excel and Power Point, I was able to respond to correspondence for the director, develop spreadsheets and create power point presentations as assigned by the department.
Organized files, setup interviews for (4) Sales Managers.
Ordered laptops, blackberries and company cars for Sales Representatives as needed.
Insured that all equipment was working properly for (75) plus reps in Houston and Dallas Regional Offices
Ordered office supplies for the department.
Trained reps on a new selling tool introduced to the department, Technology Enabled Selling (TES).
EDUCATION
B.S. Business Administration
Southern University
Baton Rouge, Louisiana
University of Phoenix
Houston, TX
(13 credit hours toward a Master’s Degree
Spaulding Business College
Shreveport, Louisiana
Certificate in Bookkeeping and PBX
Notre Dame High School
Shreveport, Louisiana
High School Diploma
PROFESSIONAL DEVELOPMENT
Attended (3) American Management Association Seminars
Certification 1: Obectives, Principles, Terminology and Regulations of Employees Compensation.
Certification2: Job Analysis, Job Description and Job Evaluation.
Certification 3: The Compensation of Executives.
REFERENCES
Upon Request
Contact this candidate