Executive Administrative Assistant
Resume:
P E R S O N A L
P R O F I L E
Seeking a challenging career
with a progressive
organization that provides an
opportunity to capitalize my
skills & abilities. In return, I
offer my service and
determination to be an asset
to your company.
Cavite State University
Bachelor of Science in
Information Technology - 2016
E D U C A T I O N
Pacific Heights
Residences, Block 4 Lot
8 Brgy Santol, Tanza
Cavite
*********.***@*****.***
CONTACT W O R K E X P E R I E N C E
DESHENREY ANN LUYAO
TRANSACTION COORDINATOR
SUBJECT MATTER EXPERT ( SME)
CUSTOMER SERVICE REPRESENTATIVE
Customer Service
Email Management
Calendar Management
Real Estate Service
Research
Newsletter
Graphic Design
Digital Marketing
Social Media Management
Website Maintenance
Knowledge of several CRM's and tools.
Data Entry
S K I L L S
Edge of NFT - Executive and Administrative Assistant Admin Task
Email Management
Drafting Emails
Giveaway Creation
Social Media Management
Appointment Setting
Document Creation
Graphic Design
Newsletter
Event Management
Website Management
Research
JAN 2022 - PRESENT
T R A N I N G S
A N D
S E M I N A R
A T T E N D E D
CLINIC: WINDOWS 10 AND
INTRODUCTION TO OFFICE
365
Cavite State University –
Cavite City Campus
Ron Anthony G. Delos Santos
– Edupro
October 10, 2015
INTRODUCTION TO
SHAREPOINT 2013
Cavite State University –
Cavite City Campus
Jennylyn Divina – Magenic
Manila
October 3, 2015
ROLE OF INFORMATION
TECHNOLOGY IN PUBLIC
SAFETY
Cavite State University –
Cavite City Campus
Rhine Quinadamian
October 3, 2015
UX/UI DESIGN SEMINAR
Cavite State University –
Cavite City Campus
September 26, 2015
CONCENTRIX GOOGLE PLAY - Subject Matter Expert (SME) AUG 2018 - MAR 2020
Assisting nesting agents on how to handle calls
Taking supervisor calls
Doing call audits
Listening to QA audited calls
Troubleshooting google play apps
TELETECH SPRINT- CUSTOMER SERVICE SPECIALIST
Porting numbers
Troubleshooting customers devices
Resolving porting issues
MAY 2016 - AUG 2018
DESHENREY ANN LUYAO
Applicant
TDCX GOOGLE ADS -Subject Matter Expert (SME)
Supporting the needs of the team
Leads Distribution
Coaching Teammates
Team performance audits
Creating reports
MAR 2020 - MARCH 2022
W O R K E X P E R I E N C E
EXP Realty - Transaction Coordinator (VA)
Uploading documents on Skyslope
Creating timelines and adding it on calendar
reminders.
monitoring client deals
Collecting documents for closing.
Making sure commissions has been entered correctly Appointment Setting
SEPT 2019 - JANUARY 2022
Contact this candidate