Crystal Snapp

*** **** ****** *** #**

P. O. Box 529

Millersburg, Kentucky 40348

859-***-****

Education

Maysville community college Associates degree in Business Administration /Management Received Degree in June 2012

Employment History

Conduent From 7-2017 to 11-2022.

Reason for leaving--- 7/17 to 03/20 the business that I worked for canceled their contract with Conduent and I was laid off, and Covid hit. Came back on 06/21 to a mailroom position and left that position 11/2022.

Job Title Customer Service Representative, mailroom worker Supervisor Carrie Durram

Duties and Responsibilities--- This was a call center position so I was responsible for answering phones and greeting the callers in a kind and professional manner. I assisted Blue Cross and Blue Shield agents with everything from enrolling clients in a health or dental policy to explaining benefits and breaking down claims and how they were processed. Also responsible for the documentation of those calls and any actions taken to remedy any problems or clients issues. In addition to sending service requests or contacting other departments to correct any issues. Utilized various computer systems in the process of performing all my job duties and responsibilities. While working in the mailroom I sorted medical records for scanning. Gap in employment history due to a severe auto accident in 2005. Crystal Snapp

804 Main Street Apt #40

P. O. Box 529

Millersburg, Kentucky 40348

859-***-****

3M

Reason for leaving – Unable to work after injuries sustained in an auto accident was hospitalized for about a year.

Job Title Quality Inspector

Supervisor Kathy McCall

Duties and Responsibilities – This was a production facility and I was responsible for ensuring that the product met company standards and met all quality expectations. Performed and documented various tests on products to ensure those quality guidelines were met and recorded. I am a fast learner and I enjoy being challenged. I believe I would be an asset to your organization and I thank you for your time and consideration.

References

Melissa Adams known 20 + years counselor 859-***-**** Suzanna Lawson known 10 years medical office assistant 859-***-**** John Manley known 19 years fence builder 859-***-****