S H E A N V A N C E
*****.*****@*****.***
Atlantic city, NJ 08401
PROFESSIONAL SUMMARY
Seasoned Sever with over 26 years of experience ensuring excellent customer service. Adept at cleaning and clearing tables, building relationships with customers and coworkers and preparing fine dining dishes. Well-versed in POS system operations. Motivated Food Server with expertise in food preparation and cash handling. Skilled at providing exceptional customer service and generating repeat business. Talents includes offering excellent sales and customer relations abilities developed over my years of hands-on food service experience. Skillfully connect with customers and promote items to boost revenue. Work well with staff and managers of all backgrounds to increase efficiency and sales revenue.
SKILLS
Order taking Conflict resolution
POS system operations Cash handling
Relationship building Cleaning and maintenance
Wine pairings Process payments
Upselling Liquor and wine service
Quality control Recommend menu items
Safe alcohol service High-volume dining
Menu memorization Table setting
Food preparation Food inspection
Dish preparation Food handling
EXPERIENCE
Food Server, Hell's Kitchen, Sep 2022 Nov 2022, Atlantic City, NJ Explained menu items and answered customer questions about ingredients and preparation methods.
Greeted customers and took food and beverage orders. Processed cash and credit transactions and returned payment cards and exact currency to patrons.
Monitored assigned tables to proactively address customer needs. Food Runner, Gordan Ramsay's Pub, Feb 2015 Aug 2022, Atlantic city, Nj Answered guest inquiries about menu items, ingredients and preparation methods. SV
May 2004
Coordinated between FOH and BOH staff to convey guest requests. Delivered food orders to guest tables and worked to meet table needs. Reported customer feedback to chef and management to help improve operations. Food Runner, Atlantic Grill, Aug 2010 Sep 2015, Atlantic city, NJ Coordinated between FOH and BOH staff to convey guest requests. Delivered food orders to guest tables and worked to meet table needs. Answered guest inquiries about menu items, ingredients and preparation methods. EDUCATION
Bachelor of Arts, Communications
Kean University Union, NJ