NANCY EVANS
Arlington, TX
214-***-**** ******.*****@*****.***
Embracing Technology in order to Enhance Operations and Improve Quality.
● Manager and leader with 19+ years of experience executing precision, focusing on establishing and maintaining strong professional relationships within all organizational levels utilizing advanced interpersonal skills to collaborate effectively.
● Analyzed workflow and ensured staffing of 30+ employees met workload distribution needs, productivity goals, and service levels.
● Strong attention to optimizing productivity, efficiency, and performance. Exceeds in coordinating, developing, and executing implementation plans that align to the company’s vision and strategic goals.
● Contributed leader skilled in managing, mentoring, training, and motivating new hires and team members. Excellent with prioritization, time management, organization, and follow-up.
● Authorized to work in the US for any employer.
Core Competencies
● Adaptability/Flexibility
● Analyzing & Problem Solving
● Operations Management
● System, Applications and
Processes (SAP)
● Collaborative Teamwork
● Strategic Management
● Support of Business Decisions
● Auditing
● Training & Development
● Production Control, Logistics
● Shipping and Receiving
● Experience with Production
Schedules and Work Plans
● Ability To Create and Present
Data and Material Information
● Management Systems
TECHNICAL SKILLS: EPIC, ChartMax, Python, MS Excel, PowerPoint, Word, Net Access, SQL Workbench, Dante, Kronos, R Studio, ProPresenter, Mac, Vimeo, Thumbnails, Certifications
Accounts Payable Specialist Certification - 2020
Division for Enterprise Development, Arlington, TX Achievement: Completed in record time, 6 days
OSHA 30 Certifications- 2022
Accredited IACET Provider
Achievement: Completed in record time, 6 days
Forklift, Cherry Picker, and Tugger Certified
Education
MASTER OF BUSINESS ADMINISTRATIVE
Keller School of Management, Fort Worth, TX
2010-2012
BACHELOR OF SCIENCE IN TECHNICAL MANAGEMENT
DeVry University, Fort Worth, TX
2007-2009
Professional Experience
HOLLINGSWORTH LOGISTICS JULY 2021 TO PRESENT
LOCKHEED MARTIN FORT WORTH, TX
TEAM LEAD
Star Point on Safety Committee. Cross-trained in the RCO (stocking, picking, cycle counting, and receiving). Training and mentoring new hires. Run reports to manage workload/departments. Distribute/Handle chemicals as needed. Responsible for the logistical processing of production needs along with outbound expedites for international and domestic needs. Utilizing analytical skills to fix discrepancies that are causing production stoppages. Ensuring on time delivery for all expedites. Manage the status of stock and inventory on a regular basis for maintenance of accuracy. Experience in receiving in material from different vendors including hot shots
(ATA’s).
TEXAS WORKFORCES COMMISSION
CONTACT TRACER (COVID) Arlington, TX (Work from Home) February 2021 to May 2021
Contacted identified members of the public who were exposed to patients diagnosed with COVID 19. Established which individuals those patients had contact with, and initiated isolation protocols to limit further transmission.
Conducted interviews in a professional manner.
Collected and recorded accurate information using Customer Relationship Management (CRM) Software. Closed a total of 330 contact tracer cases.
CENSUS FIELD SUPERVISOR 2020- 2020
Denver Regional Census Center, Hanover, MD
Supervised 30 people that were in the field. Contributed leadership skills toward managing, mentoring, training, and motivating, with a strong focus on optimizing productivity, efficiency, and performance. Approved time and trained employees on overcoming difficulties in the field and working the hotline answering questions. Managed alerts, and assisted enumerators with closing cases. Presenting complex analysis of data to management with an eye for details. Executed performance analysis, as a strategic initiative, to improve team performance. QUALITY CONTROL 2020- 2020
Aerotek Inc, Hanover, MD
Inspected product for quality assurance. Interpreted and enforced product standards throughout the process, verified that production employees were proficient and accurate. Ensured that the product and documentation were compliant with the company formatting and requirements. Communicated necessary adjustments to accurately correct issue. Verified that product quantity and quality standards were adhered to and packaging was correct. HIM COORDINATOR II 2006-2018
JPS Health Network, Fort Worth, TX
Supported a top-performing team by proactively assisting with the hiring and selection process. Prepping, scanning, uploading, and printing charts. Organized records and maintained reports, while ensuring accuracy and timely completion. Displayed excellent verbal and written communication skills with the ability to effectively prepare and present information and respond to questions. Compliant with all state, federal, accreditation and internal policies related to agency documentation and records.
Streamlined clinic operations resulting in case flows, charts, and electronic medical records improving by 100%
Took initiative in managing various projects focusing on client service and timeliness improving turn-around times by 100% and reducing complaints to zero.
Coordinated with external agencies for release of Protected Healthcare Information (PHI) according to HIPAA.