Fulfillment Manager Warehouse

JUAN R. MORALES Phoenix, AZ ***** 480-***-**** *********@*****.***

PRODUCTION/FULFILLMENT MANAGER

An accomplished, reliable and detail-oriented professional with 20+ years of experience supporting leaders and day-to-day operations. Proven in directing production, warehouse, fulfillment, and shipping/receiving operations in addition to supervising staffs and managing physical inventory. Focused on team and business developments. Bilingual in English/Spanish

PROFESSIONAL EXPERIENCE

WAREHOUSE & FULFILLMENT MANAGER

Cereus Graphics Printing, Phoenix, AZ 5/2022 to Present

Assist closely with all management to execute all planned tasks and programs.

Overseeing the day-to-day workflow, scheduling, and assignments of the team.

Manage and direct the shipping/receiving of all outbound and inbound deliveries.

Maintain and control warehouse inventory quarterly to keep shrink at acceptable levels, and reconcile any variances.

Developing processes and procedures to maintain performances and promote a good working environment.

Daily records are maintained and monitored daily to record performances and facility operations.

PRODUCTION & FULFILLMENT MANAGER

Torden Consumer Products, Vape Co. Phoenix, AZ 2016 to 1/2022

Scheduled all mixing of e-liquid products in an ISO 9001 lab room environment.

Delegated and coordinated activities of team members; includes inspection of incoming materials, in-process components. And finished products; ensures adherence to company quality standards.

Allocated resources to complete all testing, including raw materials, in-process, final release, stability in a timely manner to achieve commitments for internal and external customers.

Cross-trained for efficiency; ensures all employees are qualified; makes hiring decisions; holds meeting with team to provide appraisals, accountability and feedback.

Managed receiving, warehousing, and distribution operations; coordinates and enforces programs, policies and procedures.

WAREHOUSE & SAMPLE DEPARTMENT MANAGER

Wolf Gordon, Inc. Queens, NY 2005 to 2015

Managed a 120K sq. ft. warehouse, sample department processes, and cross-trained 15 employees.

Saved the company $150K a year by implementing new machinery and technology and manufacturing a product in-house.

Reorganized layout of the warehouse departments; gained more efficient storage space for a better workflow.

Directed shipping and receiving; trained staff on the proper procedures for stocking materials.

Worked with team leaders to review procedures and maximize customer satisfaction.

WAREHOUSE MANAGER

Quadrille Inc. Jersey City, NJ 2000 to 2005

Managed and directed all warehouse activities; included material receipt, storage and dispatching of goods.

Recruited, hired, and trained staff; continued to mentor and provided motivation.

Maximized space utilization in the warehouse.

Skills:

Warehouse Operations Time Management Multitasking Employee Performance Preventive Maintenance

Cross Training Inventory Control Organization Skills Team Building Safety Briefings

Production Scheduling Shipping & Receiving Equipment Management Process Improvements Relationship Building

Records Management Leadership Relationship Building Mentoring Decision Making

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