Scrum Master Compliance Specialist

Marcus Timothy Okemmiri

**** ********* **** ********, ** 41005

513-***-**** ***********@*****.***

OBJECTIVE:

PSM certified Scrum Master with experience in coaching teams in persons and remotely with high and efficient track records of tangibly, improving employee retention and satisfaction while delivering product features on time and under budget. Proficient experience in Quality Control—Network Planning to help develop a stronger process improvement.

SKILLS:

Communication

Problem Solving

Critical Thinking

User Stories

Jira & Jira Portfolio

Leadership & Management

Adaptability & Flexibility

Microsoft Office

Attention to Detail

Time Management

Agile project Management

Network Planning

Team Building

EDUCATION:

Miami University; Oxford, Ohio

Bachelor of Science in Business Management

PSM(Professional Scrum Master)

PROFESSIONAL EXPERIENCE:

Atlas/Polar Air 2017-Present

Senior Scrum Master

Facilitate scrum ceremonies such as daily stand-ups, sprint review, sprint planning, sprint retrospective.

Facilitate team and cross-team Retrospectives to build good working relationships.

Led daily scrums and scrum of scrums to discuss current day’s goals, previous day’s achievements, and any impediments or concerns in an Agile Scrum environment.

Guided team through continual Agile improvement process by providing agile training

session to Scrum team, and providing coaching sessions.

Trained and mentored highly effective teams to meet corporate service standards.

Introduced tools and processes to successfully use Agile software development practices with a combination of onshore/offshore team

Protected team from outside interference, removing impediments and ensured that the work

was delivered as a team.

Evaluated projects for issues, alleviating problems and distractions to meeting team goals.

Collaborate with product owners, team members and other scrum masters to define solutions, manage dependencies and drive progress.

Worked with Product Owner to define project scope and objectives. Coached POs on Agile

best practice.

Communicated and collaborated with product owners, upper management, and stakeholders.

Worked to gather customer requirements, clarify specifications and translate into product backlog.

Tracked, escalated, and removed impediments.

DHL 2014-2017

Network Planning Manager

Coordinate and manage airport slots of restricted airports to ensure compliance standards are met.

Initiate communication between internal departments and customers to ensure flight schedules are optimally planned and executed.

Propose contingency procedures for discrepancies within the flight network in order to maintain minimum impact to customers from schedule disruptions.

Communicate with all departments for any changes with, or additions to, any commercial activities (i.e. routing, new customer contract, modified customer contract, new hub, new station, etc.).

Draft and implement upon approvals on code sharing and interline arrangements by setting up contract that safeguard the interests of the airline and customers, and communicate clearly and effectively across departments for smooth implementation.

Initiate communication between internal departments and customers to ensure flight schedules are optimally planned and executed by preparing and hosting the Express Operations call and Delay Review call with stakeholders.

Develop and maintain data layouts such as tables, charts and graphs and ensure high data quality through regular quality checks.

Prepare concise and clear weekly, monthly, quarterly & ad-hoc reports along with slide presentation for senior management to review and make fact based decisions.

Provide reporting on schedule and multi-regional performance with high data integrity as requested.

Identify and capitalize on improvement opportunities and communicate ideas and viewpoints to Senior Manager Network Planning and Alliances.

DHL

Senior Network Planning-Business Analyst 2012-2014

Review network performance daily to evaluate capacity requirement

Work alongside aircraft network control group, load control planning, field operation group in coordinating, communicating, and executing standard contingency operations plans for shipment routing

Optimized, improved, expanded and upgraded network capabilities and connectivity through network monitoring tools.

Provided hands-on troubleshooting, routing and switching to resolve issues

Maximized network availability and performance by monitoring, troubleshooting, resolving outages and scheduling upgrades

Slashed expenses and increased allocation of available resources by auditing schedule, cost and contract performance.

DHL

Quality Compliance Specialist 2011-2012

Increased process improvement initiatives by troubleshooting problems for corrective action to boost functionality and workflow

Monitoring building wide surveillance system cameras (CCTV) to ensure personnel conduct with safety and quality production procedures

Interact with all level management to comply with DHL Global Standard Operating Procedure

Collaborated with management to discuss effective plans for resolving major quality problems

Crafted quality control tests to analyze data for process improvement initiatives.

Use programming tools such as NPTS to look up shipments within the DHL database

Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.

Implemented internal auditing practices to create standards and statutory obligation compliance reports

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