Mail Carrier Data Entry
Resume:
Erica L Parks
*** **** **, *******, ** *****
**************@*****.***
I am a goal oriented and result driven individual. I’m able to handle multiple task on a daily basis. I’m a very dependable person who is great with time management. I’m also always eager to learn new skills. I have experience working as part of a team and individually. Dedicated caregiver experienced in working with disabled and or elderly patients. Committed to improving overall patient wellbeing and health through personal care and energetic engagement. Skilled in assisting patients with daily living. I present a professional image with a positive demeanor daily. UNITED STATES POSTAL CARE
CITY MAIL CARRIER
Reading,PA June 2022-December 2022
Penske Logistics, Multiple Locations
Roadside Coordinator
Reading,PA June 2021-March 2022
Must have ability to multi-task on the phone and on a computer at the same time Proficiency with the use of computers including Microsoft Word, Outlook and internet browsing, and the ability for structured data entry required Required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines Assist Penske customers who are experiencing an emergency mechanical issue Receive in-bound phone calls from Penske customers and diagnose their mechanical issue Enter data into Penske’s AS400 database
Make outbound phone calls to dispatch appropriate service to customer Act as a liaison between the servicing location and the customer Demonstrate excellent phone skills to interact effectively with internal and external customers Provide excellent customer service, assuring that customers are satisfied and will return for additional business
Manage multiple breakdown situations on a daily basis Resolve customer service issues
Perform various duties as assigned by the Roadside Assistance Supervisor to support the efficient operation of the call center
Tower Health Medical Group Physical Medicine &
Rehabilitation
PCA Personal Care Assistant
Wyomissin, PA March 2020-October 2021
Assist individuals with their daily needs
Bob Fisher Chevrolet
Receptionist/Cashier
Reading, PA February 2020-May 2020
welcoming visitors, Data entry, Answering Phone/phone lines, Calendar management/ scheduling, receive payment by cash, check, or credit cards, counting money in cash drawers while on my shift, file,
Turkey Hill Minit Market
Assistant Manager
Reading, PA June 2018-October 2019
Perform the duty of the store manager in her absence. Essential Functions: assist the store manager in recruiting, selecting, and managing a team of sales oriented associates who perform at levels consistent with our corporate objectives. Serve as a role model and coach all associates adequately. Ensure training emphasizing correct POS procedures, exceptional customer service, and selling. Support, uphold, and enforce all company polices, and local, state, and federal laws and regulations.
Supportive Concepts for Families
Residential Specialist
Reading, PA August 2016-July 2019
The Redco Group
Direct Care Worker
Wyomissing, PA December 2015-May 2016
Prospectus Berco
Residential Advisor
Reading, PA June 2014-October 2015
To be a part of a team providing quality care which maintains the highest dignity, respect, and quality of life for people with an intellectual disability in the care of service. To provide comprehensive care for people living in small residential homes in the community. Patient care/Education
Documentation
Medication Administration
Blood pressure monitoring
Hygiene assistance
Preparing meals
Outings in the community
High School Diploma
Camden High School
Camden, NJ 2010-2011
I’ve worked through temporary agencies during free time. I also volunteer feeding the homeless every year. I have active listening, adaptability, general social skills, leadership, great decision making and very honest communication skills.
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