Kristena Frick

Lansing, MI *****

aduc68@r.postjobfree.com

+1-517-***-****

Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

Sparrow Health System - Lansing, MI

March 2022 to Present

Cash handling. Customer service. Replenish the sales floor Direct Support Profesional

Turning Leaf Residential Rehabilitation Services - Lansing, MI December 2021 to Present

Taking care of adult residents with mental health care needs. Delivered medications at designated times.

Some cooking and cleaning as well.

Child Caregiver

Amanda Staskey - Lansing, MI

June 2019 to Present

Provided child care for two children of the ages of 2 and 3 years old. Played games for entertainment.

Watched educational videos to ensure developmental growth. Light housekeeping.

Front Desk Receptionist/Night Auditor

Spring Hill Suites - Lansing, MI

February 2021 to May 2021

Answer incoming calls to address guests needs.

Checking in our guests with a friendly smile.

Create reservations for guests.

Receptionist Tech

CSL Plasma - Lansing, MI

June 2019 to October 2019

Greet new donors. Answered phones. Enter donor information into the system. Stocking the plasma donation floor. Putting away stock.

• Verified Donor information

Merchandiser

Target

February 2019 to June 2019

• Customer service

• Stocking the sales floor

• Keeping the apparel department clean and shoppable

• Rang up sales for our guests

Data Entry Clerk

Associated Property Management

January 2018 to October 2018

• Extracted data from Excel spreadsheets for transfer into Caliber

• Used Asst and Full Focus programs to inquire about property information

• Fine attention to detail was crucial

• Data entry

Electronic Medical Records Processor/ Past Due Processor CIOX Health for Manpower - Phoenix, AZ

May 2017 to January 2018

• Adhered to HIPAA guidelines

• Extracted patient medical charts to be sent to the payor.

• Sent patient charts to the payor with encryption

• Data entry is performed

• Made calls to doctor's offices inquiring about unsent charts

• Documentation review

Receptionist

AVISTA Senior Living

February 2017 to May 2017

• Greeted visitors

• Answered phones

• Managed alerts for residents needing assistance

• Sorting and filing of employee and resident files

• Compiled faxes for filing

• Archived invoices

Medical Support Assistant

Carl T Hayden VA Medical Center for Calloway & Associates November 2014 to May 2016

Medical Receptionist

• Adhered to HIPAA guidelines

• Checked in patients for their appointments

• Verified insurance carriers

• Sorted and archived all incoming faxes for the Gold Clinic

• Worked with VISTA, CPRS & Vet links programs

• Placed outbound calls to patients to inquire their interest in special mental health classes at the VA hospitals

• Data was entered into Excel spreadsheets for the Sleep Studies Education

Associates Degree

University of Phoenix

2010

High School in General Studies

Sacred Heart Academy - My. Pleasant, MI

August 1987 to May 1990

Skills

• 46 wpm (5 years)

• Data Entry (3 years)

• Medical Records (2 years)

• outbound calls (2 years)

• Receptionist (3 years)

• Scheduling (2 years)

• Typing (10+ years)

• Customer Service Skills

• Microsoft Office

• Clerical Experience

• Medical Receptionist

• Medical Scheduling

• EMR Systems

• Medical Terminology

• Insurance Verification

• Linux

• Time management

• Customer service

• System Administration

• Team Player (10+ years)

Certifications and Licenses

CPR Certification

First Aid Certification

Contact this candidate