Package Handler Truck Driver
Resume:
Marcos Melendez
**** ****** **** **, ** Paso, TX, 79918
************@*****.***
Expert at transporting freight over long distances using tractor trailer trucks. Professional with more than25 years of experience working in high-pressure situations. Dedicated to providing excellent service and promoting positive experiences. Ready to take on new responsibilities in a transportation-related role with an exciting company. DOT Regulations
Organization
LTL knowledge
Trip planning
Customer service
Warehouse and fulfillment
HAZMAT training
Safety-conscious
OSHA requirements knowledge
Commercial driving
High School Diploma - 1992
Riverside High School - El Paso, TX
played a variety of
OTR Truck Driver - January, 2021 to Present
Alan Ritchey Incorporated - Valley View, TX
Completed multi-day trips, including overnight driving trucks every month. Reduced delays by planning and adjusting routes to account for changing weather and traffic conditions. Loaded and unloaded cargo from tractor trailers, heavy-duty trucks, and flatbed trucks. Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across 3500-mile transports.
Operated with caution and skill, safeguarding both the company's and customers' interests to avoid accidents or delivery delays.
Conducted vehicle inspections, documenting any damage or issues in detailed reports prior to and after each shift.
OTR Truck Driver - September, 2020 to January, 2021 R&M Courier of El Paso - El Paso, TX
Same as the previous
Professional Summary
Skills
Education
Work History
OTR Truck Driver - October, 2019 to August, 2020
NX Hotshots and Transportation - El Paso, TX
same as previous job
Maintained open communication with dispatching staff to stay on top of scheduling changes and keep customers informed.
Meticulously kept track of all communications with customers and freight recipients. Contacted customers to inform them of delayed delivery times, resulting in a 100% reduction in calls to support lines.
Notified customers of late deliveries due to traffic jams and road construction, resulting in a 100% reduction in inquiry calls to the company's support line. Package Handler - May, 1993 to May, 1996
UPS Customer Center - El Paso, TX
Discussed potential hazards and other issues with teammates and supervisors so that we could resolve them together.
Loaded completed orders onto pallets using delivery numbers as a guide. Used scanners to keep track of parcel details like condition and receipt. Arranged the items in order of their final destination. Cleared jams and unblocked the conveyor system to keep the goods flowing. Sorted cargo to ensure that it was delivered to the correct location, avoiding unnecessary delays and increasing productivity.
Used handheld scanners and physical logs to keep track of item movements. Delivery Driver - May, 1996 to February, 2012
UPS Customer Center - El Paso, TX
Interacted with customers to determine their needs and sales opportunities. Spoke with customers on the phone as well as in person. Double-checked over 150 daily deliveries against shipping instructions before delivering to customers. Any issues with the delivery truck were reported to the next shift driver and shift lead. Pre-trip and post-trip safety inspections were completed, with any defects or malfunctions being recorded and reported.
Carefully loaded items into the delivery vehicle to prevent damage during transport. Followed all company policies and procedures during my shift. Inspected truck equipment and supplies and reported any problems or safety hazards to supervisors following each shift.
Drove a company truck for pick-ups and deliveries in the local and intra-state areas. Kept accurate financial records by collecting and documenting timely and past-due customer payments. Kept a clean and orderly appearance during my shift. Inform company management about customer complaints, requests, and feedback. Read and understood maps, as well as written and verbal directions. OTR Commercial Truck Driver - February, 2012 to June, 2019 UPS Customer Center - El Paso, TX
Communicated with dispatchers at the company to notify them of any issues or delays. Meticulously kept track of all communications with customers and freight recipients. Managed efficient cargo transfers to keep routes on track. Operated with caution and skill, safeguarding both the company's and customers' interests to avoid accidents or delivery delays.
Kept a clean driving record by following all traffic laws, remaining cautious and alert in unfamiliar areas, and maintaining vehicle control at all times. Used GPS technology and maps to plan out future routes. Operated with caution and skill to avoid accidents and delays. Made local and long-distance deliveries to customers.
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