Aquatics Manager Program

JENNIFER MONTFERRET

Red Bank, NJ

***********@*****.*** 908-***-****

EXPERIENCE

Regional Manager, Life Time 2017 – 2022

Function as senior leader and subject matter expert in the field

Support multiple locations across the Northeast and Mid-Atlantic

Drive performance in revenue and other KPIs

Lead regional succession planning and development of leaders

Ensure alignment across company initiatives and brand

Conduct 1 on 1s, regional meetings, and present on national division-wide calls

Create and present content on management training calls company-wide and lead continuing education for current team members

Liaison to local, county, and state board of health across 21 locations

Manage P&Ls across multiple locations

Interim National Program Manager, Life Time 2018-2019

Coordinate marketing, schedules, and pricing for over 100 locations

Create and deliver content for national calls

Help with creation of training curriculum for all employees in the division

Responsible for overall financial success of the program

Deliver regular communication from the corporate team to the field

Area Lead, Life Time 2014 – 2017

Provide support to multiple locations while managing in-center business

Achieved diamond certification for consistent excellency on department audits

Won 2016 Annual Artistry Award, the highest recognition in the company

Aquatics Manager, Life Time 2011-2014

Hiring, on-boarding, training, management of 40-100 team members

Achieving consistent YOY revenue and participation growth

Maintaining safety and brand standards throughout the business

Assistant Aquatics Manager, Life Time 2009-2011

Partner with the Aquatics Manager in managing team members, driving participation in programming, providing excellent customer experience

EDUCATION

Kean University, Union, NJ B.A. Mathematics

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