Medical Billing Collections Specialist

WARREN CLARK

**********@***.*** 413-***-****

SALES MANAGEMENT SENIOR LEVEL COLLECTIONS SPECIALIST PROFESSIONAL SUMMARY

Experienced, forward thinking Management Professional and Collections Specialist. Served as Business Owner/Collections Specialist of a successful Medical Billing Collection Agency for over 19 years. Possess prior experience as General Manager of the 2nd largest medical collection agency in Florida. Provided medical collection and adjustment services for two major hospital clients, Winter Park Hospital and Arnold Palmer Hospital, located in FL. Subsequently contracted by DCH Regional Medical Center in Tuscaloosa, AL to provide remote medical billing and collection services to area hospitals. Demonstrated exemplary collection expertise resulting in monthly collections of over $1 Million. Managed and supervised staff of 6 employees with 2 employees working remotely and assigned on-site at the hospital to oversee collection procedures. HIGHLIGHTS OF QUALIFICATIONS

Senior Level Collections Specialist

Collection Methodologies and Policies

Sales, Marketing and Training Expertise

Financial and Operations Management

Strategic Planning/Report Management

Effective Management/Training of Staff

Proven track record/highly organized

Human Resources Administration Functions

Followed HIPAA Compliance Guidelines

Computer skills in COLLECT! (Credit & Debt

Collection Software), and Meditech (Hospital

Collection Software)

PROFESSIONAL AFFILIATIONS

STOP LOSS RECOVERY SERVICES, INC., Longwood, FL 1999 to 2020 A profitable and successful niche medical billing collection agency founded in 1999 by Warren Clark. The company provided medical collection services for Winter Park Hospital and Arnold Palmer Hospital for the first two years. From 2001 to 2020, the company was contracted to provide medical billing collections to area hospitals DCH Health Systems, a regional medical center in Tuscaloosa, AL. Business Owner/Collections Specialist

Effectively managed all aspects of a profitable and successful medical billing and collection company.

Responsibilities included sales and marketing, reviewing insurance contracts for proper claim payments, strategic planning, financial, human resources, training, and supervision of staff in processing claims for collections with one major client, DCH Regional Medical Center.

Processed 300 – 1,000 monthly claims for collection and utilized the hospital’s collection software, Meditech, with online connection that showed payments made and viewing of any changes or existing notes from the hospital.

Reviewed, audited, collected claims, and resubmitted claims to insurance companies or contact point for collecting additional information to resolve accounts using credit bureaus and skip tracing. Contract allowed for settlement negotiations with attorneys and self-pay accounts.

Provided excellent outcome in recovery of medical billing collections resulting in over $1M monthly collections for the client. Issued reports, analysis, and aging reconciliations using COLLECT!, the company’s networkable debt and collection software that allowed employees the ability to see each other’s notations and pertinent insurance information on each account. WARREN CLARK

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AQUA DE CRYSTAL, Longwood, FL 2017 to 2019

The company provided cleaning, repairs, and servicing of built-in swimming pools throughout the Orlando area, from Longwood to Kissimmee, FL.

Business Owner/Operator

Responsible for managing all areas of the business from sales and marketing, financial operations, supervision of staff, to scheduling over 130 customers for service of their built-in swimming pools.

Oversaw 2 employees who provided effective services to customers with cleaning and repairing swimming pools. Followed up with customers to ensure satisfaction with the service provided them. ABSOLUTE CONSTRUCTION, INC., Casselberry, FL 2001 to 2004 The business provided installation of concrete block and slab work for driveways which is laid as a single unjointed piece.

Business Owner/Operator

Responsibilities included bidding on jobs, managing all financials, account receivables, and collection of payments that included person to person visits to collect outstanding balances.

Provided on-site management and oversaw installation of concrete work performed. EDUCATION/TRAINING/SEMINAR

DALE CARNEGIE SCHOOL OF SALES

Member of OTA (Online Trading Academy)

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