JAYAMPATHI HERATH
***********@*****.*** 094*********-***/1/1, Rajagiriya Road, Colombo, Srilanka 10100 Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team- building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Highly motivated professional with 23 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Positive Business Owner with more than 8 years of expertise developing exceptional skills in human relations. True leader experienced in sales and marketing.
Skills
Marketing tactics
Labor relations
Product branding
Project estimating
Strategic project planning
Hiring and staffing
Design coordination
Employee development
Strategic planning
Customer relations
Sales leadership
Profit and loss analysis
Quality management systems
Experience
Owner/Operator SMA Constructions and Engineering – Colombo 07/2013 - Current
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Developed business and marketing plans and prepared monthly financial reports.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Set pricing structures according to market analytics and emerging trends. Director of Business Development Modern Design and Constructions - Colombo 10/2007 - 05/2013
Determined business development opportunities and implemented effective strategy for client acquisition.
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Recommended product changes to enhance customer interest and maximize sales.
Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
Conferred with advertising managers to develop and implement marketing plans.
Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
Optimized profitability by developing pipeline of prospects using multiple research, referral and sales strategies.
Sales Manager Sunil Property Sales - Colombo, Western Province 03/1998 - 12/2006
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Developed and implemented new sales strategies to update product lines.
Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
Achieved company growth for several consecutive years through market expansion and sales. Sales Consultant Ceylinco Insurance Limited 1994 - 1996
Listened to customers to understand needs and refer to optimal services.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Greeted incoming customers and provided expert sales and service to drive revenue.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Worked with production teams to assess, update and optimize delivery dates for customers. Education and Training
.
Completed certificate MS word, MS excel, MS power point - 2022
Completed continuing education in English language certificate in department of examination - 1996
Completed continuing education in High school - 1987
A corps of Cadets certificates - 1987 - 1986 ( leadership, self-motivate and confidence training are included)
Additional Information
Valid driver’s license with 15 years of driving experience. (More than class 5 in Canada)
Ability to work in English.