Data Entry Medical Billing

MELVIN TINGWEI

202-***-**** **********@*****.*** Laurel, MD

AREAS OF STRENGTH

• Healthcare Management • Customer Relationship Management •Time Management

• Data Entry • Conflict Resolution • Communication

• Customer- focused Service • Case Management • Office Administration PROFESSIONAL EXPERIENCE

KAHAK Health Care Services – Washington, DC

Community Social Worker

2021 - Present

• Deliver 1:1 direct psychotherapy treatment to clients to increase skills, decrease problem behaviors and strengthen the behavioral supports in place.

• Provided analytical, planning, and coordination support on projects as assigned, reviewing, interpreting, analyzing, and illustrating data to support client’s individualize program.

• Collect data and document client records daily to monitor progress and to enable the best possible treatment decisions.

• Provided administrative support for the project including scheduling patient appointments, maintaining medical records, and tracking clinical data as needed.

• Collect data and document client records daily to monitor progress and to enable the best possible treatment decisions.

• Prepare all progress reports in a timely manner as required by referral source and adhere to all deadlines.

• Follow HIPPA and Human Rights regulations regarding confidentiality and ethical practice as it relates to clients and family insight.

District Health Services – Remote

Health Information Clerk

2020-2021

• Created and maintained accurate electronic medical records for over 1,000 patient information including contact details, medical history, and test results.

• Demonstrated strong interpersonal skills while interacting with clients over the phone and in person.

• Provided administrative support for the project including scheduling patient appointments, maintaining medical records, and tracking clinical data as needed.

• Maintained a filing system of patient documents including insurance information, immunization records and prescription history.

• Provided customer service to patients by answering questions about billing procedures, insurance coverage and appointment scheduling.

• Answered incoming calls from patients requesting appointments or general health information.

• Prepared outgoing mailings such as appointment reminders, prescription refill requests and newsletters.

Capitol Care – Silver Spring, MD

Care Coordinator

2019 – 2020

• Assisted in the development of a new patient intake form that improved efficiency and reduced errors by 40%

• Provided support to patients with chronic illnesses, including diabetes, hypertension and heart disease

• Managed all aspects of scheduling appointments for over 100 patients per month

• Maintained accurate records on each patient’s medical history, insurance coverage and billing information

• Supervised staff members who assisted with clinical care services SKILLS

• MAC OS, Windows OS, Complete Microsoft Suite (Word, EXCEL, PowerPoint, Outlook), Athena, EMR eClinicalsWorks,

Industry Knowledge: Infection Control, Medical Terminology, Medical Billing and Coding, Health Insurance, Medical Records

Certifications: CPR, Home Health Aide (HAA)

EDUCATION

Cameroon, Atlantic High School 2006-2009

Pre-Law, Cameroon, Good Shepard College 2010-2013

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