Loan Processor Manager

JESSICA SHAY

Westminster, CA ***** 714-***-**** ***********@*****.***

Links

https://www.linkedin.com/in/jessicadephilippis/

Professional Summary

Astute Loan Processor bringing 14 years of experience in banking and financial positions. Work well with people of all backgrounds to complete loan packages. Adept at building loyalty and trust between bank and customer.

Skills

Policies and procedures

Risk analysis

Information compilation, review, verification and accuracy

Zelle, Venmo and PayPal

Pipeline management

Mathematical calculations

Work History

Senior Loan Manager III Jun 2020 - Sep 2022

Summit Funding Sacramento, CA

Specialized in jumbo loan products with PenFed, Redwood Trust, Chase, Wells Fargo and NorthPointe

Funded $33.4 million in jumbo loans

Led pipeline calls with our sales team to review status and deadlines for closing

Reviewed and analyzed applications to ensure they follow and adhere to all FNMA and FHLMC Guidelines, Summit Funding policies/overlays, compliance regulations and any applicable state specific and or local regulations

Junior underwrote loan applications by analyzing borrowers credit information, financial statements, income documentation and collateral/appraisal while maintaining attention to detail. Loan Processor III Feb 2017 - Jun 2020

Citywide Home Loans Irvine, CA

Evaluating credit reports to determine the creditworthiness of a borrower and resolving any issues with the application process

Preliminary research needed on the loan to help determine mortgage eligibility Self-manage my pipeline of loans to ensure contract and lock dates are met according to expectation levels

Ability to prioritize complex diversified responsibilities and multi-task in a fast-paced environment.

Handled any conditions sent from underwriting departments.

Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.

Loan Processor III Jun 2015 - Dec 2016

HomeStreet Bank Newport Beach, CA

Researching and problem solving to ensure accurate processing

Demonstrated excellent follow-through with borrowers, loan officers, title, and management throughout all phases of the loan process

Verify automated underwriting accuracy and condition for outstanding documentation from borrowers

Reviewed and collected customer credit report, property appraisal, income, assets, title documentation and homeowners' insurance for underwriting review

Prepared documents for underwriting by verifying client income, credit reports and other information. Production Assistant Apr 2015 - Jun 2015

New American Funding Huntington Beach, CA

Prepare loan files in review of the loan application and other needed documentation from the borrowers

Entering loan application information into the loan system for the loan officer to review

Confirm title and escrow have been ordered on all loan transactions

Created and updated records and files to maintain document compliance. Home Service Specialist II (Jr. Underwriter) Aug 2010 - Apr 2015 Bank of America Brea, CA

Recommended loans for initial credit decision in thorough review of credit reports and credit history to ensure compliance with investor guidelines for purchase and refinance transactions

Performed high volume, time sensitive tasks related to the loan documentation process which includes researching and problem solving to ensure accurate processing

Ability to prioritize multiple competing tasks with a heavy pipeline

Consistently used time management skills to meet close dates for customer, seller, lender and title company

Educated customers by explaining complex financial concepts in a clear and concise manner Education

High School Diploma 06/2003

Jurupa Valley High School

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