Sales Representative Customer Service

ASHLEY SEAN LEWIS

Memphis, TN ***** 901-***-**** adubfg@r.postjobfree.com

SUMMARY

I am highly motivated and independent. I am capable of working by myself or with a team. I learn exceptionally fast and am willing to adapt to any situation. I am looking for a career where I can put down roots and think about my future. Hiring me would be a great asset to your company, I assure you. Thank you.

SKILLS

Persuasive Negotiations

Budgeting and P&L

Product and Service

Management

Profit and Revenue-Generating

Strategies

Sales Tracking

Sales Program Coordination

Sales Statistics Analysis

Detail-Oriented

EXPERIENCE

04/2022 to Current Sales Manager

AutoZone 4205 Riverdale Rd 901-***-**** Memphis, TN Established new accounts and serviced existing accounts maintaining professional relationships.

Maintained professional network of potential clients and business opportunities.

Developed and implemented new sales strategies to update product lines.

Demonstrated ability to communicate, present and influence credibly and effectively at all levels.

Created and maintained sales environment to support business objectives.

Achieved company growth and brand development through market expansion and sales.

05/2016 to 02/2022 Driver

Uber 800-***-**** Memphis, TN

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Delivered goods and services to customers on time and in excellent condition.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Achieved consistently high customer scores due to exceptional service. Secured merchandise, avoiding damage during transportation. Documented daily mileage, gas and other data.

Transported riders to designated stops according to pre-determined schedules.

Saved fuel by leveraging GPS to identify faster routes. Maintained safe driving history with no critical incidents over

[Number]-year timeframe.

07/2015 to 11/2018 Sales Representative

Cook's Pest 8527 Wolf Lake Blvd 901-***-**** Memphis, TN Contacted new and existing customers to outline benefits of products. Monitored customer order process and addressed customer issues. Fostered relationships with customers to expand customer base and retain business.

Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

Improved overall customer purchasing experiences to promote steady revenue.

Followed-up with clients after installations to assess quality service and customer satisfaction.

Answered product questions with up-to-date knowledge of sales and promotions.

Demonstrated product features to align with customer needs. Adhered to company initiatives and achieved established goals. Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

01/2011 to 04/2015 Sales Representative

Terminix 7540 Appling Center Dr 901-***-**** Memphis, TN Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Contacted new and existing customers to outline benefits of products. Monitored customer order process and addressed customer issues. Fostered relationships with customers to expand customer base and retain business.

Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

Answered product questions with up-to-date knowledge of sales and promotions.

Adhered to company initiatives and achieved established goals. Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Developed key customer relationships to increase sales. 07/1999 to 10/2010 Bartender/Restaurant Bar Manager Huey's Midtown 1927 Madison Ave 901-***-**** Memphis, TN Interviewed, hired and trained staff to improve customer retention and bolster sales.

Resolved escalated customer complaints to maximize satisfaction and loyalty.

Monitored cash intake to reduce discrepancies.

Maintained detailed inventory of bar supplies and stocked work areas. Restocked beer and liquor regularly and after special events. Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives. Recommended food and drinks to patrons based on preference, pairings and special promotions.

Monitored patron alcohol consumption to encourage safety. Planned and coordinated special events to boost customer numbers and profits.

Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.

Reorganized bar stations to streamline service flow. Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.

Developed and implemented bartender training programs, policies and procedures.

EDUCATION AND TRAINING

04/2020 GED

Collierville High School Collierville, TN

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