Crew Member Customer Service
Resume:
IZABELLA J.
CLEAVELAND
OBJECTIVE
To obtain a job that will provide an opportunity to obtain experience, gain knowledge and develop lifelong contacts in the business field.
EDUCATION
Judson University 2021- 2025
Bachelor's of Arts
Interior Design Major with Architectural Studies Minor Business Minor
Waubonsee Community College 2020- 2021
Business and Computer Science
EXPERIENCE
Fox Valley Park District- Head Admissions and Party Coordinator December 2019- August 2022
§ Managed and oversaw an admissions staff in order to ensure guest get a fun experience through the Park District
§ Advised operating with POS cash register and cashed out admission staff and fill out logs to ensure the money balanced at the end of the day
§ Addressed guest upon arrival, answered, and helped guest with any question or complaints they may have
§ Disused party plans with parents including timeline, food, and activities
§ During the party, ensured all children were entertained and engaged and consulted parents throughout
§ At the conclusion of the party, discussed the party with the parents to ensure satisfactory with the event Hughes Creek and Deer Valley Golf Course- Golf Clerk Summers 2020- 2022
§ Created financial budgeting sheets on excel for golf leagues the golf course hosts
§ Improved and put in invoices to excel
§ Operated POS cash register and balanced transactions nightly
§ Assisted golfers in providing an overview of what the course offers, current conditions, and COVID-19 rules and restrictions
§ Supervised and cleaned golf course daily
§ Answered phones, provided suburb customer service
§ Contributed work in the bar area as well as serving at the restaurant when needed Oberweis Ice Cream and Dairy Store- Crew Member Summer 2020
§ Operated POS cash register
§ Greeted guests, filled orders, and ensured their Oberweis experience was delightful
§ Collaborated with others in cleaning and prepping for the following days actives
§ Assisted as needed in various stations
LEADERSHIP AND AWARDS
Phi Theta Kappa 2020
National Society of Leadership and Success 2020
Golf Team Captain Season 2019- 2020
Most Valuable Player Track Season 2018-2020 and Golf Season 2019-2020 Most Improved Player Golf Season 2017- 2018
Vice President Student Council, St. Mary Catholic School 2016- 2017 8s792 John Street
P.O. Box 49
Big Rock, IL. 60511
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