Customer service support specialist

OBJECTIVE

A resultorientedindividualwith proven track record ofoutstanding

performances,coupledwiththeabilitytoprioritizeandmanagepeopleand otherassetseffectivelyandalsotoenhanceanduplifttheactivitiesofthe organizationandtoworkdileigentlyinanestablishmentwherethereare opportunitiesforinnovationsinordertoimprovetheefficiencyratethrough hardworkandintegritytowardsattainingtheorganizationalgoals. PROFILE

Dynamicandflexibleindividualwithprovenabilitytoworkunderpressure withoutsupervision,goodsubstainablerelationshipwithpeople,discretion andrespectforconfidentialy,Strongsenseofintegrity,resoucefuland confident.

WORKEXPERIENCES

TIMGEVALTRAVELSANDTOURSKONSULTLIMITED,ASABADELTA STATE

Position:AssistantMarketingManager:June2021–December2022

Coordinatesale'sandmarketingeffortstoboostbrandawareness.

Ensureourbrandmessageisextremelystrongandconsistentin ordertoenhancetheteammarketingeffortsasregardsemails, campaignsandpromotionalmaterials.

FIRSTBANKLIMTEDNIGERIA,ONITSHAANAMBRASTATE

Position:AccountOfficer:August2017–April2021

Maintainsdirectcommunicationwithoverhundred(100)customersin ordertoestablishsolidrelationsforaffiliategrowth.

Prioritizedpayingattentiontodetails,providingexcelentcustomer serviceandstayinguptodateonalbankpoliciesandprocedures.

Improvedprofitby5%bycatchingerrors,folowinguponmissed payments,andfixingtypographicalmistakes.

Helpstoopennewaccounts,signupfordebitcards,orderchequesand depositslipsandinstructclientsonhowtouseonlinebankingsystems.

DeltaAgriculturalDevelopmentProgram(ADP)Ibusa

Position:NYSCJune2016-April2017

SKILLSANDABILITIES

PROFICIENTINMSOFFICEAPPLICATIONS(WORD,EXCELANDPOWER POINT)

PROBLEMSOLVING&ORGANIZATIONALSKILLS

CUSTOMERRELATIONSHIPMANAGEMENT

EXCELLENTWRITTENANDCOMMUNICATIONSKILLS

ACTIVELISTENINGANDDETAILORIENTED

LEADERSHIPSKILL

ADMINISTRATIVESKILL

ANALYTICSKILL

CUSTOMERSERVICESUPPORTSPECIALIST

ACADEMICS

MichaelOkparaUniversityofAgriculture

B.ScAgribusiness&Management 2015

MaristComprehensiveAcademyUturu

SeniorSecondaryCertificateExamination(SSCE)2008

Janet&JohnPrimarySchoolLagos

FirstSchoolLeavingCertificate(FSLC) 2000

NWAGUOBIANUJU

MARY

PersonalDetails

Sex:Female

Nationality:Nigerian

StateofOrigin:Imo

L.G.AofOrigin:Ihitte-uboma

MaritalStatus:Single

Religion:Christianity

Language:English,French&Igbo

Hobbies:Readinginspirationalbooks,

makingresearch,makingfriends,

swimmingandplayingtennis.

Contact

Address:

Plot4block6FederalHousingEstate,

Asaba,DeltaState.

Phone:

080********,081********

Email:

adubeg@r.postjobfree.com

Mr.OnyebuchiEhighibe

SchlumbergerOilandServices

080********

ChiwuikeEstherMgbechi

HaliburtonEnergy&Services

080********

Contact this candidate