Scrum Master Project Coordinator

OLUWALE S. OSUNTOKUN

Falls Church, VA. 475-***-****. adubed@r.postjobfree.com

Professional Summary

Value driven Scrum Master with over 6 years delivering top end projects to customers/stakeholders and 3 years overall project coordinator experience. Proactive and energetic individual with a keen eye for detail that possesses a proven record of accomplishment in providing team support by building complex system and relentlessly removing impediments from team's goal, customer satisfaction and value delivery in diverse communities. Excellent timekeeping and communication skills that foster a culture of commitment and shared success. Looking for new challenging environment to thrive with my experience and acquire more knowledge.

Skills

Agile/Scrum Methodologies

Teaching, Coaching, and Mentoring

Project Management

Kanban

JIRA

Canva

Excel

MS Office

Conflict Resolution

Work Experience

GlobalLogic

Scrum Master

May 2022- Present

Investigated, identified, and removed impediments that affected the team to deliver the sprint goal resulting in meeting sprint goals in 98.9% of sprints.

Facilitated a monthly stakeholders analysis meeting that improved customer satisfaction from 50% to 95% withing a quarter.

Organized and facilitated sprint planning, daily stand-up, sprint reviews, retrospectives and backlog refinement ensuring there is full team engagement.

Facilitated discussions and conflict resolution while empowering team to self-organize and provided support to the team using a servant leadership style.

Aided in rapid deployment of advanced platform tools by actively working with PO to clarify requirements from stakeholders and converting them into effective user stories.

Guides the scrum team(s) and organization to follow accepted Agile/Scrum practices and daily activities to promote prioritization, team readiness, and commitment for each sprint.

Proactively addressed and resolved impediments and trained the team on how to handle and identify blockers.

Worked with the PO’s and Dev teams in effective product backlog management, definition of done, ready, and more.

Tracked process improvement initiatives identified in retro’s and other forums.

Worked hand in hand with PO’s to communicate and delivery of work to higher management.

Delivered multiple products that helped delivery chain smoother, faster and more efficient.

SITEL

August 2016- May 2022

Scrum Master

Worked with teams developing mobile application and help them deliver results with exceptional servant leadership skills.

Used empirical data to help the team(s) asses their ‘Scrum Maturity’, optimize scrum team velocity to organizational KPI’s, and identify improvement opportunities to achieve higher levels of team performance.

Coached team on story estimation techniques using planning poker and T-shirt sizing techniques.

Drove software development efforts and managed priorities for product development throughout the complete software development lifecycle, from design through release.

Collaborated with other Scrum masters on ways to improve organizational scrum adaptation.

Managed full SDLC from ideation, execution, then to deployment.

Used JIRA to track and effectively communicate team velocity, burn down charts and sprint progress to the team.

Supported the teams in keeping a groomed project backlog in JIRA.

Removed project impediments that stood in the ways of team productivity and performance.

Coached the team on story estimation techniques using planning poker and T-shirt sizing technique.

Ensured outcome of retrospective is implemented towards continuous team improvement.

Aided in rapid deployment of advanced platform tools by actively working with PO to clarify requirements from stakeholders and converting them into effective user stories.

Exxon Mobil

Project Manager

January 2016 – August 2016

Worked closely with executive, engineering, marketing, product, and sales teams to define the scope of each project and the schedule of deliverables.

Communicated with key stakeholders to determine project requirement.

Worked with key project team members, vendors, and impacted stakeholders to shape milestones, timelines, dependencies, and strategies for successful project execution

Ensured that project goals are accomplished and are in line with business objectives.

Directed and coordinate activities of project personnel to ascertain that the project progresses on schedule and within budget.

Monitored project milestones, progress, and deliverables.

Implemented plan using JIRA to conduct risk assessments, define product plan and issue resolution.

Planned, scheduled, and coordinated project activities to meet deadlines and track budget performance.

Trained, and supervised staff and scheduled meetings on project activities.

Successfully removed impediments and protected team members from interruptions and distractions to maximize productivity.

Directed and coordinated activities of project personnel to ascertain that the project progresses on schedule and within budget.

Improved transparency by encouraging discussion, decision-making, conflict resolution by building an atmosphere of mutual respect and understanding within the team.

Home Instead

Project Coordinator

June 2014- December 2015

Organized, attended, and participated in stakeholder meetings.

Prepared necessary presentation materials for meetings.

Negotiate with project stakeholders or suppliers to obtain resources or materials.

Ensure stakeholders' views are managed towards the best solution.

Ensured project deadlines are met and determined project changes.

Assisted the researchers on how to assess project risks and issues and provided solutions where applicable.

Documented and followed up on important actions and decisions from meetings as well as building/maintaining databases.

Maintained and monitored research and data gathering plan, project schedules, work hours, budgets, and expenditures.

Provide qualitative and quantitative analysis of a wide range of data. Analyses of science prospects by report generation using data analysis and visualization programs such as Hootsuite, Canva, Excel, Tableau, Prism, etc.

EDUCATION

Caucasus International University (CIU), Tbilisi Georgia

BSc. Business Administration

Clark University, Worcester, MA

MSc. Public Administration

Certifications

Professional Scrum Master (PSM)

Certified SAFe Agilist

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