Kirsten Bryant-Browne

Bridgeport, CT ***** (H) 203-***-**** (C) 203-***-****

Customer Service Representative with strong listening and speaking skills to clearly and accurately respond to customer inquiries and concerns.

Skills and abilities

Focused and organized with high attention to detail. Ability to multitask, work well independently or in a team setting. Excellent written and verbal communication skills that allows easy interaction with other employees and/or customers.

Work Experience

BJ’s Wholesale Club October 2019 to Present

Sales Associate

Welcoming customers into the store

Staying knowledgeable about our range of products

Explaining to customers the best products for their needs

Recommending related products to increase customers' options and enrich the shopping experience

Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results

Accepting and processing orders, operate the POS register and resolve returns issues

Promoting special sales, offers and awareness of store loyalty program

Dattco October 2014 to Present

Commercial Driver

Pick up and drop off passengers at designated locations

Follow a planned route according to a time schedule

Help disabled passengers get on and off the bus

Obey traffic laws and state and federal transit regulations

Follow procedures to ensure passenger safety

Keep passengers informed of possible delays

Perform basic maintenance (check the bus tires, lights, and oil)

WE Transport July 2010 to October 2015

School bus Driver/Office Assistant

Ensure the safety of children getting on and off the bus

Attend to the needs of children with disabilities

Keep order and safety on the school bus

Understand and enforce the school system’s rules of conduct

Report disciplinary problems to the school district or parents

Education

Harding High School 1993 Bridgeport, Connecticut

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