ANDREA TORRES
San Jacinto, CA ***** 805-***-**** **********@*****.***
Friendly and responsible customer service professional with great communication and time management skills. Able to learn new tasks quickly and very reliable worker. Handles all tasks with accuracy and efficiency and always looking for opportunities to grow. Clerical
Bilingual
Customer Service
Critical Thinking
10 key Computer Skills
Telephone Skills
Medical Terminology
Alphanumeric filing
Data Entry
Diagnotic Imaging Clerk, 03/2020 to 08/2021
San Gorgonio Memorial Hospital – Banning, CA
Provide excellent customer service to patients, answer phones, schedule and reschedule patient appointments, file patient paperwork, assist with translating, verify patient insurance Patient Service Representative, 06/2019 to 03/2020 Radnet – San Jacinto, CA
Provide great customer service, answer phones, assist patients with filling out patient paperwork, verify insurance eligibility, schedule and reschedule patient appointments, file patient paperwork. Fulfillment Associate, 09/2018 to 05/2019
LGB6 Amazon – Riverside, CA
Package merchandise and prepare all items for shipment Worked varied hours, days, nights and weekends as business needs dictate. Caregiver, 02/2015 to 01/2017
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
IHSS San Bernardino County – Ontario
Provide care to patient, washed clothes, medicated patient, prepared meals, took to doctor appointments, helped ambulate, bathed patient
Medical Support Technician/Unit Secretary, 11/2006 to 04/2012 Kern Medical, Bakersfi – CA
Answered phones, entered doctor orders into computer, made copies, enter patient labs into computer, file patient charts, prepare new patient chart when admited. Patient Care Coordinator, 05/2003 to 04/2005
Sonus Hearing Care Professional – Oxnard, CA
Provide excellent customer service to patients, answer multi phone line, schedule patient appointments, insurance verification, alphanumeric filing of patient charts, end of day bookkeeping, post daily charges
Professional Summary
Teller, 07/2000 to 04/2003
Wells Fargo Bank – Santa Paula, CA
Process customer transactions, balance checkbooks, provide excellent customer service, assist with opening new accounts, solve customer problems, order office supplies, file bank documents Loss Prevention Officer, 03/1999 to 07/2000
Initial Security – Camarillo, CA
Answer phones, perform pat downs, work in shipping and receiving Customer Service/Supervisor, 01/1996 to 08/1998
Kmart – Santa Paula, CA
Provide excellent customer service, front checkout supervisor, look over all checkout associates, process customer refunds on merchandise, work as a cashier High School Diploma
Medical Career Services - Oxnard, CA
Santa Paula High School - Santa Paula, CA
EDUCATION