Assistant Administrative Executive

Reche Anastasia Neysmith

Houston, TX ***** Linkedin.com/in/RecheNeysmith 516-***-**** adubdu@r.postjobfree.com

Communication Specialist

Seasoned executive assistant with a passion for developing relationships and high performing teams with collective goals. Highly skilled in organizing, preparing facility reports, virtual communication and customer service. Progressive background in collecting necessary data and process improvements to provide an actionable increase in employee performance as well as customer service experiences for reputable companies.

Communications Specialist Executive Assistant Administrative Assistant

WORK EXPERIENCE

BPA Quality REMOTE

Quality Assurance Specialist January 2020-Present

Helps businesses align their quality approach and optimize customer service strategy.

●Tasked and trained to analyze data daily and create reports based on research

●Remote leadership by organizing virtual meetings and assisting in new hire training

●Develop new company policies and process improvements

●Responsible for delivering improvements to the call center hub and our partnered companies

●Implement new ideas to improve customer experience through customer feedback and concerns

Arrow Chemical Freeport, NY

Executive Assistant December 2018- January 2020

Manufactures products and assists in creating business plans to help new companies generate sales.

●Maximized the executive’s time by corresponding with clients and initiating proposals on their behalf

●Responsible for planning meetings, travel plans and company events

●Responsible for elevating customer experience and assisted in bringing on new clientele

●Human resource assistance and overseeing interviewing process

●Successfully onboarded and trained 2 high performing office assistants

●Conducted research, collected and analyzed data to help implement new strategies within the company

Levine and Wiss Law Firm LLC. West Hempstead, NY

Administrative Assistant September 2017- December 2018

Personal injury law firm representing clients victim of physical injuries via medical complications and other.

●Created e-filing system of reference and spreadsheets to maintain order in documents and information

●Correspond with clients, partnered firms and in office lawyers for necessary case information

●Build and maintain rapport with partnered firms to establish a positive company relationship

●Assisted in planning company events

●Responsible for mail sorting, multi line phone systems

Sanders Law Firm Garden City, NY

Executive Assistant/Data Entry June 2016- September 2017

Personal injury law firm representing clients victim of physical injuries via medical complications and other.

●Planned and assisted with company meetings, travel plans and events for company executives

●Managed and monitored budget

●Built rapport with partnered firms to maintain positive company relationships

●Responsible for mail sorting, e-filing, database maintenance and multi line phone systems

CORE COMPETENCIES

Skills: Remote leadership, time management, organization, digital communication, analytics, security implementation, public relations, customer service, project management, and database maintenance.

Proficient Applications: Zoom, WebEx, Citrix, MS Office, Verint, G-suite, Zendesk

Operating Systems: MacOS, Windows

ADDITIONAL SKILLS AND PROFICIENCIES

Typing Speed: 50+ WPM

Supervising

Human resources

Budget management

Adobe Photoshop

HIPAA Compliance

Risk assessment

Social media marketing

EDUCATION

UNIONDALE

HIGH SCHOOL UNIONDALE, NY

Graduation Year: 2015

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