Personal Assistant Technical Support

Gabriella Goncher

Chicago, IL 219-***-**** *************@*****.*** www.linkedin.com/in/gabriellagoncher-997/ EDUCATION

City Colleges of Chicago, Chicago, IL 2020-2021

Associates in Information Technology

Relevant Coursework: Network Fundamentals, Analysis and Design Techniques, Technology Problem Solving. Presidential Scholar Award

Google

The Bits and Bytes of Computer Networking Certification 2022 Credential ID: 9K4GYCUG9GBL

Technical Support Fundamentals Certification

Credential ID: 3QYGGDPQ9UNS 2022

WORK EXPERIENCE

Personal Assistant, Crytocurrency/NFT, Chicago, IL June 2021-July 2022

● Organized personal and professional calendars and supplied daily reminders of meetings and events in a timely manner.

● Aided in management for product distribution and consolidated customer inquiries.

● Maintained good standing with clientele by overseeing PR distribution prior to NFT releases. Tao Chicago, Kitchen Systems Management, Chicago, IL June 2020-March 2021

● Executed updates on all kitchen operating systems and performed diagnostic tests to ensure all systems ran efficiently.

● Oversaw all incoming online orders and input them into the POS system to be effectively communicated to kitchen staff.

● Expedited customer and kitchen staff complaints to management for swift resolution. SKILLS

● Microsoft 365

● Python

● Word Press

● Google Applications

● Windows/Mac Os

● Linux

● IT Architechture

● TCP/IP

● Strong Adaptation Skills

● Collaborative

● Excellent Communication Skills

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