Sales Associate Service Agent

Chris Riley

Address: Omaha, Nebraska

Cell: 402-***-****

Email: ***********.*******@*****.***

Skills

Manage business’ social media accounts for 2 years

Experience supporting event planning and management

Exceptional project management skills and attention to detail

Strong writing and communication skills

Arcade technician, buyer, and collector

Proficiency with Microsoft Office Suite and web-based reporting tools

Experience with conflict resolution

Excellent customer service experience

Interpersonal and communication skills

Management experience

Education

08/2007 – 5/2011 Bachelor of Arts - Theatre Arts

Iowa City, IA

University of Iowa

Work History

01/26/2022 Stand-In

Atlanta, GA

Tammy Smith Casting

Stood-in for actor Tenoch Huerta Mejía.

Adhered to studio protocols and mandates including NDAs.

Remained present on set when necessary.

10/2019 – 11/2022 Bartender

Omaha, NE

Beercade2

Ensured customer satisfaction, repeat business, and handled customer complaints and provided solutions.

Managed the negotiation and purchase of 4 games arcade games.

Coordinated, planned, and facilitated events increase sales, customer experience and community engagement.

Made recommendations for management including games to purchase, promotional events.

Managed social media presence and promoted bar events and specials.

Maintained arcade games through minor maintenance and quality control

Organized bar inventory and storage procedures to keep stock within optimal levels to meet customer demands.

Maintains social media standards, policies, and rules of engagement.

Effectively and efficiently supports product launch and event promotion through social media.

Reinforce and follow standards and guidelines, policies, and procedures.

09/2018 – 06/2019 Sales Support Agent

Omaha, NE

P.J. Morgan Real Estate

Managed and processed documents and paperwork for residential & commercial listings

Created virtual tours, e-mail blasts, and property fliers

Supported real estate agents

12/2016 – 08/2018 Shipping Clerk

Santa Monica, CA

Guitar Salon International

Handled purchase orders and receiving entries

Managed payments and completes online customer orders

Inspected all incoming merchandise for damage

11/2015 – 12/2016 Sales Associate

Los Angeles, CA

Topman

04/2015 – 03/2020 Bar Back

Omaha, NE

Beercade

Maintain arcade games through minor maintenance and quality control

Organized bar inventory and storage procedures to keep stock within optimal levels and meet customer demands.

Reinforced and followed standards and guidelines, policies, and procedures.

09/2014 – 12/2014 Insurance Underwriter

Blair, NE

Mutual Of Omaha

07/2014 – 11/2014 Sales Associate

Omaha, NE

Legend Comics and Coffee

Delivered expert merchandise recommendations for customers.

Helped answer customer questions and concerns.

05/2014 – 08/2014 Office Assistant

Omaha, NE

Task Advantage Personnel Staffing

08/2012 – 04/2014 Call Center Lead

Omaha, NE

American Red Cross

08/2012 – 09/2012 Lifeguard

Omaha, NE

Fun-Plex

04/2012 – 07/2012 Customer Service Agent

Omaha, NE

Hayneedle Inc.

6/2011 – 10/2011 Assistant Manager

Omaha, NE

Republic of Couture

12/2009 – 06/2011 Sales Associate

Omaha, NE

American Eagle Outfitters

02/2009 – 05/2010 Sales Associate

Iowa City, IA

Curtain Call Café

02/2007 – 08/2007 Cashier

Council Bluffs, IA

No Frills Supermarket

02/2005 – 06/2015 Interior/Exterior Painter

Missouri Valley, IA

McGill Painting

Volunteer Service

Korean Culture Camp (KAMP)

Staff Intern

Counselor

Teacher

Boy Scouts of America

Eagle Scout

10+ years of volunteer service

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