Data Entry Customer Service
Resume:
Takeya Parish
Receptionist, Front Desk, Account Payable, (Clerk Position,) Office Assistant, Customer Service, Data Entry
Tampa, FL 33647
************@*****.***
To provide exceptional customer service, quality communication and expertise to customers and clients, perspective customers and clients, not to mention all others coming in contact with on a daily basis.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Manager & Office Assistant, Front Desk, Receptionist, Customer Service, Data Entry
Shoppers View
February 2010 to Present
Inbound and Outbound calls, Data Entry, Filing, Faxing, Scanning, Inventory, Scheduling, Datebook, Making and receiving telephone calls. Assisting customers with shopping needs/questions and finalizing sales. Also running errands, etc.
Personal assistant to manager, completing orders and finalizing forms, along with filing necessary forms/ paperwork. Making and receiving phone calls from customers and future clients. 1st key, Shift Supervisor,) Office Assistant, Front Desk, Receptionist, Customer Service, Data Entry, Sales
Urban Mill
May 2006 to January 2010
Taking inbound calls and making outbound calls. Filing, Data Entry, Faxing, Scanning, Running errands. Also, assisting customers with shopping needs and answering any questions/concerns that may arise. Finalizing sales and assisting with shopping needs. Making and receiving phone calls from customers and perspective customers. Updating and managing calendar and events. Filing, assisting customers with their purchases and answering any questions or concerns that arise.
Education
Currently in Bachelors Program in Psychology
Capella University
2016 to Present
High school diploma
Northview High School - Grand Rapids, MI
1994 to 1998
Skills
• Microsoft Office, Word, Excel, Powerpoint, OneNote, Typewrite, etc. (10+ years)
• American Sign Language
• Data Entry
• Office Management
• Personal Assistant Experience
• Proofreading
• Event Planning
• Negotiation
• Events Management
• Administrative Experience
• Cold Calling
• Microsoft Outlook
• Presentation Skills
• Research
• QuickBooks
• Fundraising
• Accounts Receivable
• Marketing
• Accounts Payable
• Typing
• Order Entry
• Management
Assessments
Basic Computer Skills: PC — Familiar
June 2019
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Familiar
Problem Solving — Completed
May 2019
Analyzing relevant information when solving problems. Full results: Completed
Verbal Communication — Highly Proficient
May 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Highly Proficient
Proofreading — Completed
May 2019
Proofreading written texts.
Full results: Completed
Written Communication — Proficient
May 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient
Basic Computer Skills: PC — Familiar
April 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Familiar
Customer Focus & Orientation — Proficient
April 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Call Center Customer Service — Expert
April 2019
Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Expert
Problem Solving — Completed
January 2019
Measures a candidate's ability to analyze relevant information when solving problems. Full results: Completed
Call center customer service — Proficient
December 2020
Applying customer service skills in a call center setting Full results: Proficient
Verbal communication — Highly Proficient
January 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Working with MS Word documents (intermediate) — Familiar April 2019
Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.
Full results: Familiar
Problem solving — Completed
May 2019
Analyzing relevant information when solving problems. Full results: Completed
Data entry: Accuracy — Familiar
January 2020
Entering data quickly and accurately
Full results: Familiar
Sales skills — Completed
April 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Completed
Administrative assistant/receptionist — Completed
January 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed
Customer service — Completed
December 2020
Identifying and resolving common customer issues
Full results: Completed
Sales fit — Highly Proficient
February 2020
Assesses personality traits that are important for sales roles. Full results: Highly Proficient
Customer service manager — Familiar
December 2020
Managing customer service representatives and resolving customer issues Full results: Familiar
Work style: Conscientiousness — Highly Proficient
January 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Customer service — Completed
December 2020
Identifying and resolving common customer issues
Full results: Completed
Verbal communication — Highly Proficient
January 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Call center customer service — Proficient
December 2020
Applying customer service skills in a call center setting Full results: Proficient
Customer focus & orientation — Highly Proficient
February 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Sales skills — Proficient
January 2021
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Expert
February 2020
Tendency to be dependable and come to work
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Computer Skills
Languages
Fluent in "American Sign Language."
Software
Word, Excel, PowerPoint, OneNote, Office, etc.
Contact this candidate