Catering Server Customer Service
Resume:
SHEFFEY BROTHERTON
PROFILE
Versatile customer service expert with over 15 years of experience in fast- paced, upscale restaurants where high sales and time management were a priority. Knowledgeable in effective team management and instruction while also being receptive to learning new skills of the trade. Passionate and devoted team member who cares about the mission of a company while also striving to improve and evolve business operations. EXPERIENCE
Owner/Operator, Giving Tree Extracts, Steamboat Springs, CO — April 2019-Dec 2021
Create business plan and model, develop recipes for products, and manufacture products. Make sales and coordinate shipping. Do basic bookkeeping for accounts and make orders.
Framer/Construction, Picking Construction, Steamboat Springs, CO — May 2017-March 2019
Assist with building homes and remodeling projects while cooperating with a small team on site. Create materials lists for projects. Adapt to changing plans during a home build and learned new skills regularly. Assistant Manager, Salt & Lime Restaurant, Steamboat Springs, CO — Nov 2015-April 2017
Create cohesive team morale during shifts as well as throughout the whole staff. Responsible for daily operations as well as liquor orders and tracking bar sales. Managed a daily staff of 10+ people, with a total staff of 30. Smoothly handle customer service issues in restaurant. Catering Server, Rex’s Catering, Steamboat Springs, CO — 2012-2016 Skilled server and bartender for events like weddings, celebrations, and gatherings. Work closely with manager to seamlessly execute the day of logistics for an event. Help coordinate team members during setup, service, and take down of an event.
EDUCATION
Diploma, Giles High School, 1999, Giles, VA
Vocational Degree in Electronics, 1999, Giles, VA
Bartender’s Certification, International World Bartending Organization of Vancouver, 2004, Vancouver, B.C.
sheffeybrotherton@gm
ail.com
1011 N 11th St
Wilmington, NC
28401
REFERENCES
Aaron Kinslow- Catering Manager for Rex’s Catering-719-***-**** Meghann Pauls- GM and owner at Mike Dianna’s Grill Room- 252-***-****
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