RESUME

Name : Kamal Jeet Saini

Father’s Name : Sh. Mohan Lal Saini

Date of Birth : 14th December 1959,

Permanent Address : Y-203, Falcon View. Sector-66 A,

Airport Road, Mohali

Contact Nos. : 988-***-****, 988-***-****.

Email Id : adub5f@r.postjobfree.com

adub5f@r.postjobfree.com

Qualification : a) Two years I.T.I in the trade of Motor Mechanic from Hoshiarpur, Punjab,

b) One year Apprenticeship in the trade of Motor Mechanic from Punjab Roadways, Hoshiarpur.

Languages Known : English, Hindi, & Punjabi

Abilities : Self confidence, Can take decisions, Good communication skills and having 35 years of enriched working experience in Automobile segment with different dealerships.

WORK EXPERIENCES

Presently working with Bajaj dealership in Panchkula as Business Head.

Worked as General Manager with MOHALI HONDA, Authorised Dealers of Honda Scooters and Motorcycles in Mohali for Sale, Service, Spares and Network in Mohali District,

Worked as General Manager with Charisma Hero Group, Authorised Dealers

for Sale,Service and Spares of HERO Motorcycles and Scooters.

Looking after the 2 Dealerships in Chandigarh and 1 at Zirakpur,

Looking after overall performance of Sale, Service and Spares of the Network at 11 locations in Mohali and Fatehgarh districts,

GOEL MOTORS PVT LTD,

Worked for Six Years with Goel Motors Pvt Ltd,Authorised Dealer of MAHINDRA & MAHINDRA,

As a BODYSHOP MANAGER, for Two Years, dealing with Insurance Companies for the cashless facilities, claims, estimation, coordination with surveyors, collection of payments, Meeting the Targets of Labour and Spare Parts,s

Worked as H.R. MANAGER, for Two years in the same Dealership dealing with manpower and employees. Maintaining the MILE training, inhouse training .Maintaining all Employees data on Mahindra & Mahindra Portal and updating manpower e- valuation time to time.

Worked as CUSTOMER CARE - HEAD for Two Years resolving all the concerns for both the Sale and Service,Maintaining High CSI and SSI ratings, Preparing the action plans for SSI and CSI parameters. Meeting Customers Face to Face and keeping a good relation with them which helped in scoring good score..

Also looked after the Service Marketing, preparing data of Lost Customers and giving

various schemes to recover and retain them and analyzing them accordingly. All

the Service requirements coordination with the Transport Head of various Corporates

Taxi Operators and Transporters. House to House visit by myself and team

for capturing new customers in the tricity/

.

Also the Business Development Plans being finalized, data provided for the Insurance

renewal and monitoring and achieving targets.

BALAJI AUTOMOBILES

Worked as Manager looking after Sale, Service and Spares of Hero Honda Motorcycles at Mohali since June 2004 till March 2007. Also dealing with 5 sub Dealers outlets, targeted Sale, Service and Spares through Service and Mobile Camps.

CHARISMA GOLDWHEELS

Joined as WORKS MANAGER and then Over all Manager since March 1994 till June 2004 for Ten Years looking after Sales, Service and Spares . C.S.D. Sales of HERO HONDA Motorcyles in Haryana.

Looked after Sales, Service and Spares in local Chandigarh and surrounding Areas as being the only leading HERO HONDA Dealership in the region in and around Chandigarh.

UNION MOTORS

Worked as Supervisor and then as WORKS MANAGER at the HERO HONDA Dealership from June 1986 till February 1994 at Jamshedpur, Bihar.

AGRO INDUSTRIES,

Worked as WORKS MAMAGERs for the maintainence of Greaves Lombardini, Diesel Engines and Honda portable Gensets in Jamshedpur, Bihar from March 1984 to May 1986. .

JOB RESPONSIBILITIES

1 OFFICE ADMINISTRATION, SERVICE & MARKETING i.e. IDENTIFYING THE MARKET SEGMENTATION, GENERATING SOURCES OF TARGETED MARKET, LOOKING AFTER SALES & SERVICE CUSTOMER DELIGHT & SATISFACTION,

2 SERVICE PROMOTION ACTIVITIES AND EVENT PLANNING, TARGET SELECTION AND LAUNCHING TIME TO TIME SCHEMES.

.

OVERALL MAINTAING EVER BEST & GOOD RELATIONS WITH THE PRINCIPALS.

I hope that my application will meet to your requirement and the management will consider my case and oblige.

Thanks & Regards

KAMAL JEET SAINI

988-***-****

988-***-****

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