CAITLIN FEARNS
****-** ******* **. ********** MD · 443-***-****
**********@*****.*** · https://www.linkedin.com/in/caitlin-fearns-6223aa103/
Focused and professional Operations Supervisor experienced in office management and staffing support. Talented at training new hires, managing employee files and screening potential employees. Adaptable and willing to go extra mile and learn new tasks.
EXPERIENCE
NOVEMBER 2022-PRESENT
HR ASSOCIATE, Mary Kraft HR
Set up onboarding and I9 documents for all candidates before they interview.
perform a variety of human resources tasks, focusing on recruitment, hiring, and benefits
Manage human resources records by maintaining applications, resumes and applicant logs.
Verifies candidates background by contacting references
AUGUST 2020 – NOVEMBER 2022
OPERATIONS SUPERVISOR, Dicks Sporting Goods
Knowledgeable and up to date on coaching procedures though the attendance of training activities, providing relevant information to new hires.
Support and supervise a team of 6-20 associates, providing regular coaching and feedback to ensure company objectives and goals are met.
Conduct monthly audits to confirm company standards.
Recruit, interview and hire talented professionals who brought wealth of experience and exemplary skills to team.
Took over Administrative Assistant (AA) duties to include data entry, schedule changes, purchase orders.
AUGUST 2018 – AUGUST 2020
LABORATORY ASSISTANT, carroll hopsital center
Managed database of patient information and frequently used computerized systems to track details.
Cleaned, maintained, and calibrated laboratory equipment to ensure continuous accuracy.
Verified collection orders and communicated discrepancies to nurses.
Prepared and packaged specimens for courier transport.
Managed the front office, answering phones, providing test results to nurses and doctors, as well as creating orders if needed.
NOVEMBER 2017 – AUGUST 2018
LOSS PREVENTION LEAD INVESTIGATOR, Dicks sporting goods
Identified, investigated, and resolved internal as well as external theft.
Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
Performed audits of safety procedures, business offices and CCTV systems.
Served as team lead for safety and loss prevention operations, teaching fellow employee’s various methods to prevent theft.
JUNE 2016 – NOVEMBER 2017
TEAM SPORTS LEAD, Dicks sporting goods
Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
Grew department’s team and technical capabilities with hiring and training of talented individuals.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Managed team execution of key initiatives to maintain operational excellence within department.
NOVEMBER 2011 – JUNE 2016
SALES ASSOCIATE, Dicks sporting goods
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions, and offered product advice.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming calls to provide store, products, and services information.
SUMMER OF 2014
INTERN, BALTIMORE CITY STATE’S ATTORNEY’S OFFICE
Filed pleadings and paperwork with court clerk to meet strict deadlines
Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
Conducted thorough research and review of case information to assist attorneys.
Supported daily courtroom document preparation, filing of referral forms, court notices, check-in, check-out, and bailiff duties.
SEPTEMBER 2010 – DECEMBER 2012
VOLLEYBALL TEAM MANAGER/ GAME DAY WORKER, stevenson University
Monitored equipment use and storage to safeguard against damage.
Prepared for games by setting up and testing announcing, scorekeeping and board equipment.
Documented running score throughout volleyball games, incidents, injuries and timeouts.
JUNE 2009 – AUGUST 2015
FARMERS MARKET ASSOCATE, Richfield farms
Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
Stayed up to date on inventories, supplies and customer orders.
Organized and loaded product shipments and boxes.
EDUCATION
MASTERS OF SCIENCE DEGREE, Stevenson University
Majoring in Forensic Studies with a concentration in criminalistics and investigations.
BACHELORS OF SCIENCE DEGREE, Stevenson University
Majoring in Criminal Justice. Courses included research, ethics, psychology, victimology, court, and prison systems.
CERTIFICATIONS
CHRG- HR Generalist, HR University,“in progress” to be completed Oct 13 2022
SKILLS
Detail oriented
Communication
Time management
Problem solving
Customer service
Microsoft software
ACTIVITIES
Playing Volleyball year-round on both a Women’s and Coed League at Maryland Juniors Sports Complex.
Kayak fundraiser to raise money for disabled veterans.