Nancy Atchison
Atlanta, GA
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Bartender
Tin Lizzy's Cantina - Atlanta, GA
March 2021 to Present
• Experience with high volume and fast paced Bartending
• Worked day & night shift
• Provided exceptional customer service
• Checked IDs for drinking age limits
• 1 year of bar experience
• Performed barback duties
• Prepared and served alcoholics beverages
• Food ordering & running
• Maintained safety standards
•
Remote Customer Service Representative
Alorica for Verizon - Atlanta, GA
November 2021 to May 2022
• call taking
• problem solving
• typing
• multitasking
• Bill payments
• Payment taking
• Call making
• Customer service
Team Lead
goTRG - Palmetto, GA
August 2019 to August 2021
• Manage team of 5 or more people
• Label printing
• Report production numbers hourly
• Assist supervisor
• Training new hires
• RF scanner
• Clerk
• Receiving
• Forklifts
Administrative Assistant
Poinsette Tax and Accounting - Decatur, GA
December 2019 to February 2021
• General office administration including scheduling and filing, scheduling, and faxing
• Supervised office management
• Provided administrative support for Clients and potential clients
• Answered multiple phone lines
• Coordinated meetings for The CEO of company
• Maintained a contact list for Past and present clients
• Managed records for office
• Checked and processed client account information
• Maintained office supply inventory
• Provided excellent customer service
UPS Package Handler
UPS - Atlanta, GA
November 2017 to May 2019
Scan all packages into the correct trailers, load boxes onto trucks, build a wall so boxes will be packed tightly onto trucks, load bags, data entry, keep work areas clear of all work hazards, lifting up to 70 lbs, standing on feet for up to 5 hours a day.
Wireless Sales Associate
Troc-sprint - Lithia Springs, GA
June 2018 to November 2018
Engaging customers, having knowledge of the latest phones/service plans, processing new lines and upgrades,data transfers, cash handling, cash register operating, data entry, inventory. Cashier/Sales Associate
Murphy USA - Lithia Springs, GA
May 2017 to February 2018
Greet customers, cash handling, cash register operating, lottery, gas distribution, tobacco distribution, clean work areas, stocking, food prep, yard cleaning, data entry, inventory, providing great customer service.
Server
Waffle House - Douglasville, GA
April 2016 to November 2017
Greet customers, menu presentation, order taking, order calling, drink/food delivery, entertaining customers, providing good customer service, customer assistance, cash handling, cash register operating, food prep, cleaning work areas, providing hospitality. FedEx Package Handler
FedEx Ground - Mableton, GA
November 2016 to April 2017
Load boxes onto correct trucks, scan boxes to correct trailers, stack boxes accurately onto turks, build a wall so packages will be packed tightly onto trucks, lifting up to 70 lbs, keeping work areas clear of work hazards, data entry, standing on feet for up to 5 hours a day. Server/Bartender
Eye Candy - Old National East, GA
May 2016 to November 2016
Greet customers, provide drinks and tobacco products, cash handling, guest entertainment, cleaning work areas.
Sales Associate
Walmart - Douglasville, GA
August 2014 to January 2015
Greet customers, stock merchandise, assist customers, zone work areas, keep work areas clean, returns, inventory, data intry, cash register operating, cash handling, answering phones. Education
High school or equivalent in college prep
Lithia Springs Comprehensive High School - Lithia Springs, GA January 2014 to May 2014
Skills
• Warehousing
• Loading
• Food Prep
• Sales
• Customer Service
• training
• POS
• Server
• fast learner
• Powerpoint
• Organizational Skills
• Microsoft Excel
• Cooking
• MS Office
• Word
• Microsoft Office
• Load & Unload
• Packaging
• Restaurant Experience
• Cash Handling
• Cleaning Experience
• Bartending
• Restaurant Management
• Upselling
• Host/Hostess
• Inventory Control
• Busser
• RF Scanner
• Office Management
• Tax Experience
• Order Picker
• Payroll
• Data entry (3 years)
Certifications and Licenses
driver's license
Food Handler Certification
Assessments
Attention to Detail: Inventory — Expert
August 2019
Applying systematic processes for managing and storing products and merchandise. Full results: Expert
Personality: Customer Service Fit — Proficient
November 2019
Measures the traits that are important for high-quality customer service. Full results: Proficient
Customer Focus & Orientation — Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Proficient
Personality: Customer Service Fit — Proficient
May 2019
Assesses personality traits that result in high-quality customer service. Full results: Proficient
Retail Customer Service — Highly Proficient
May 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Highly Proficient
Reliability — Highly Proficient
May 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Retail Customer Service — Proficient
September 2020
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Proficient
Verbal Communication — Highly Proficient
September 2019
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Work Style: Reliability — Proficient
August 2020
Tendency to be dependable and come to work
Full results: Proficient
Retail Customer Service — Proficient
September 2020
Comprehending and responding to retail customer needs Full results: Proficient
Attention to Detail: Inventory — Expert
September 2020
Applying systematic processes for managing and storing products and merchandise. Full results: Expert
Warehouse shift leader — Proficient
September 2022
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Bartending — Familiar
March 2022
Understanding, pouring, and mixing drink orders
Full results: Familiar
Administrative assistant/receptionist — Familiar
December 2022
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Warehouse safety — Familiar
December 2022
Using safe practices in a warehouse setting
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.