Kiana R. Pfingsten

Oshkosh, WI ***** 715-***-**** adub2f@r.postjobfree.com

EDUCATION and CERTIFICATIONS

Certified Nursing Assistant 2019-present

# WI032224301747 Exp. 12/31/2023

Certified Medication Technician 6hr 2022-present

#100******** Exp. 06/18/2023

Associate Degree: Human Services Graduated May 2017

Northcentral Technical College: Wausau, WI GPA: 3.4/4.0 Certificate: Psychology, graduated: May 2017

PROFESSIONAL EXERIENCE

Travel Certified Nursing Assistant November 2021-Present

Medical Staffing Solutions, LLC Evansville, IN

●Communicate daily with recruiter to find placement at various resident care facilities.

●Work PRN shifts and contract with different locations.

●Oversee and maintain patients' rooms, group living areas, and nurse stations.

●Deliver individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Psychiatric Care Technician-Advanced November 2019-October 2021

Winnebago Mental Health Institute Oshkosh, WI

●Properly communicate with oncoming staff on patient status and report.

●File patient information efficiently and in a timely manner.

●Complete the tasks the on duty Registered Nurse asks of PCT-As per shift.

●Use sound reasoning skills and be able to maintain professional conduct under stressful situations such as being exposed to patient behaviors such as verbal assaults; threatening comments; physical aggression such as spitting, hitting and kicking; and be able to intervene to maintain safety/security for self and others.

Senior Youth Worker

March 2018-November 2019

Lutheran Social Services of Minnesota

Duluth, MN

●Help youth access adequate food, shelter, and basic needs

●Develop a plan to continue their education

●Look for an apartment

●Create a budget, develop a resume, or apply for jobs

●Learn independent living skills

●Gain knowledge on how to develop healthy relationships

Independent Living Specialist/Job Coach August 2017-August 2018

Tender Loving Care of Duluth Duluth, MN

●Help individuals develop, maintain, and improve community living skills

●Direct training from staff to address the identified skill development needs in specific areas

●Help those with developmental disabilities to live in the community more independently

●Help individuals with developmental or physical disabilities develop assertive and task oriented skills while at an individual’s paid job.

Personal Care Worker

October 2014-August 2017

Aurora Community Services

Wausau, WI

●Manage high risk behaviors in public and controlled settings

●Work under time restraints and pressure with diligence

●Ability to follow daily routine and work efficiently under pressure

●Communicate effectively in written work and verbally

●Execute excellent organization skills and file management systems

ADDITIONAL EXPERIENCE

Human Service Intern August 2016-December 2016

Girl Scouts of the Great Lakes-144 hours Wausau, WI

●Create curriculum for different outreach programs for low-income elementary aged girls and set up and lead the outreach programs.

Human Service Intern

May 2017-August 2017

The Women’s Community-144 hours

Wausau, WI

●Advocate for clients at court hearings.

●Answer crisis calls.

●Build relationships with residents in site’s temporary shelter program.

●Assist with filling out temporary restraining orders.

SKILLS

●Plan, prepare, direct, and execute weekly closed group counseling meetings.

●Knowledge of working with people who have experienced domestic violence, poverty, and sexual assault.

●Certified Nursing Assistant in the state of Wisconsin- active license November 2019-present.

ACTIVITIES

Volunteer. January 2013-February 2017

Big Brothers Big Sisters. Wausau, WI

●Act as a “big sister” to mentor “little sister”.

●Able to acquire weekly needs of “little sister” through communication with her family ● Demonstrate the benefit of helping the community by volunteering together.

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