Nursing Assistant Job Coach
Resume:
Kiana R. Pfingsten
Oshkosh, WI ***** 715-***-**** *****.*********@*****.***
EDUCATION and CERTIFICATIONS
Certified Nursing Assistant 2019-present
# WI032224301747 Exp. 12/31/2023
Certified Medication Technician 6hr 2022-present
#100******** Exp. 06/18/2023
Associate Degree: Human Services Graduated May 2017
Northcentral Technical College: Wausau, WI GPA: 3.4/4.0 Certificate: Psychology, graduated: May 2017
PROFESSIONAL EXERIENCE
Travel Certified Nursing Assistant November 2021-Present
Medical Staffing Solutions, LLC Evansville, IN
●Communicate daily with recruiter to find placement at various resident care facilities.
●Work PRN shifts and contract with different locations.
●Oversee and maintain patients' rooms, group living areas, and nurse stations.
●Deliver individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Psychiatric Care Technician-Advanced November 2019-October 2021
Winnebago Mental Health Institute Oshkosh, WI
●Properly communicate with oncoming staff on patient status and report.
●File patient information efficiently and in a timely manner.
●Complete the tasks the on duty Registered Nurse asks of PCT-As per shift.
●Use sound reasoning skills and be able to maintain professional conduct under stressful situations such as being exposed to patient behaviors such as verbal assaults; threatening comments; physical aggression such as spitting, hitting and kicking; and be able to intervene to maintain safety/security for self and others.
Senior Youth Worker
March 2018-November 2019
Lutheran Social Services of Minnesota
Duluth, MN
●Help youth access adequate food, shelter, and basic needs
●Develop a plan to continue their education
●Look for an apartment
●Create a budget, develop a resume, or apply for jobs
●Learn independent living skills
●Gain knowledge on how to develop healthy relationships
Independent Living Specialist/Job Coach August 2017-August 2018
Tender Loving Care of Duluth Duluth, MN
●Help individuals develop, maintain, and improve community living skills
●Direct training from staff to address the identified skill development needs in specific areas
●Help those with developmental disabilities to live in the community more independently
●Help individuals with developmental or physical disabilities develop assertive and task oriented skills while at an individual’s paid job.
Personal Care Worker
October 2014-August 2017
Aurora Community Services
Wausau, WI
●Manage high risk behaviors in public and controlled settings
●Work under time restraints and pressure with diligence
●Ability to follow daily routine and work efficiently under pressure
●Communicate effectively in written work and verbally
●Execute excellent organization skills and file management systems
ADDITIONAL EXPERIENCE
Human Service Intern August 2016-December 2016
Girl Scouts of the Great Lakes-144 hours Wausau, WI
●Create curriculum for different outreach programs for low-income elementary aged girls and set up and lead the outreach programs.
Human Service Intern
May 2017-August 2017
The Women’s Community-144 hours
Wausau, WI
●Advocate for clients at court hearings.
●Answer crisis calls.
●Build relationships with residents in site’s temporary shelter program.
●Assist with filling out temporary restraining orders.
SKILLS
●Plan, prepare, direct, and execute weekly closed group counseling meetings.
●Knowledge of working with people who have experienced domestic violence, poverty, and sexual assault.
●Certified Nursing Assistant in the state of Wisconsin- active license November 2019-present.
ACTIVITIES
Volunteer. January 2013-February 2017
Big Brothers Big Sisters. Wausau, WI
●Act as a “big sister” to mentor “little sister”.
●Able to acquire weekly needs of “little sister” through communication with her family ● Demonstrate the benefit of helping the community by volunteering together.
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