Erika Mays
Hanceville, AL *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
First Assistant Manager
Steak n shake - Columbus, GA
June 2017 to July 2020
In charge of the shift.meeting drive time goals also in charge with running labor,training new employee.In charge of all product cost.also in charge with handling customer complaints.as well as keeping everyone safe n meeting standards.
Education
High school
Central High School - Phenix City, AL
Skills
• Training
• Operations
• inventory
• Inventory Management
• Team Building
• Scheduling
• Payroll
• Microsoft Word
• Word
• Management
• Supervising Experience
• Inventory Control
• Food Safety
• Leadership
• Assistant Manager Experience
• Restaurant Management
• POS
• Kitchen Management Experience
• Customer service
• Store Management Experience
• Food Preparation
• Catering
• Profit & Loss
• Cash handling
• Communication skills
• Planograms
• Basic math
• Shift Management
• Restaurant Experience
• Recruiting
• Retail Sales
• Time Management
• Guest Services
• Cleaning Experience
• Employment & labor law
• Interviewing
• Merchandising
• Employee Orientation
Certifications and Licenses
ServSafe Food Protection Manager
August 2018 to August 2023
Assessments
Customer Focus & Orientation — Proficient
February 2020
Responding to customer situations with sensitivity Full results: Proficient
Customer focus & orientation — Proficient
November 2022
Responding to customer situations with sensitivity Full results: Proficient
Food service fit: Crew member — Proficient
July 2020
Measures the traits that are important for successful food service crew members Full results: Proficient
Management & leadership skills: Impact & influence — Proficient November 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.