Bailey Richards
Arlington, tx
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SKILLS
● Professional and personable
● Team player
● Strong communication skills
● Ability to handle fast-paced environments
● Experienced in telephone-based client engagement
●
EXPERIENCE
Buffalo Wild Wings, 1716 U.S 287 Frontage Rd, Mansfield,Tx 76063- Hostess
October 2017- January 2017
● Greeted customers with a warm welcome and escorted them to their proper table
● Answered phones and placed orders
● Made it a priority to communicate with restaurant staff to ensure everything ran smoothly
● Cleaned and prepared tables for incoming guests
● Deep cleaned space every shift
Pump It Up, 1120 Eden Rd,Unit 102, Arlington, Tx- Party Coordinator Jan 2018- July 2019
● Cleaned and decorated party rooms according to the guest’s requests on a short time limit
● Supervised young children and made sure guests were always following safety guidelines
● Served food and drinks to guests
● Organized and deep cleaned party rooms
Voice Broadcasting Inc, 1527 S Cooper St, Arlington,Tx 76010- Call Center Representative
August 2019-August 2021
● Made calls to conduct telephonic interviews in order to gather data regarding political policies for the state or region
● Directed incoming calls to the call center at a fast pace
● Sorted files and organized supplies
Great Trinity Forest Country Club, 5000 S Great Trinity Forest Way,Dallas,Tx 75217- Server/Bartender
April 2022-July 2022
● Coordinated dinner parties and other events
● Served alcohol and non alcoholic drinks to bar guests and tables
● Greeted guests with a warm welcome and sat them at their table
● Passed orders through to the kitchen staff quickly and ran food out to guests
● Prepared speciality cocktails and served beers and wines
● Restocked bar supplies and alcohol inventory
● Deep cleaned dining area and bar every
Advance America, 2851 Matlock Rd, unit 400, Mansfield TX Consumer lending sales specialist
October 2022- current
● Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records correspondence or other material
● Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
● Offered exceptional customer service to differentiate and promote the company brand
● educated customers on product and service offerings
● Answered customers questions and address problems and complaints in person and via phone
EDUCATION
Mansfield High School, 3001 E Broad St,Mansfield,Tx-High school diploma
2016-2019
•4 years of athletic training experience
Interests
Cooking
Music
Yoga
Movies
.