Shift Supervisor Lead
Resume:
************@*****.***
linkedin.com/in/chelseadikwa
Chelsea Dikwa-Nkrumah
A motivated individual who can adapt to anything thrown her way. Was a dedicated shift lead at a residential treatment center for a year and a half. Through this, I was able to obtain a deep understanding of safety protocols, company standards, and state expectations needed when dealing with a diverse set of individuals. Was effective at helping management maintain order and increase the well-being of multiple students.
I am also very passionate about fighting for a more equitable society and re-building American infrastructure to a more sustainable and green standard.
Shift Supervisor
January 2021 – April 2022
Uinta Academy
Made sure shifts ran smoothly, and that all staff and teens completed their responsibilities and had all their needs met.
Consistently ran 8-hour shifts 3 to 6 times a week
Assigned staff to certain students and to duties that best suited them.
Taught new staff the ins and outs of a multiple-step teaching model.
Oversaw maintaining the physical and emotional health of over a dozen teens.
Helped students and staff learn new skills.
Charged with making the schedule for the day.
Skills
●Organization
●Brainstorming
●Problem solving
●Crisis intervention
●Conflict Management
●Resolving unanticipated situations.
Education
Bachelor's Degree in Psychology August 2017 - May 2021
Minors in Sociology and Criminology August 2019 - May 2021
Associate in General Studies August 2017 - May 2019
Utah State University
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