Kelly Collins
Remote Customer Service
Pennsburg. Pennsylvania
***********@*****.***
SKILLS
I am a highly driven professional with excellent Sales, multi-tasking and Marketing skills. I have experience in administrative duties and Customer Service. As an customerservicerepresentative, I maintain the utmost confidentiality, maintain organized and effective working environments. .
EXPERIENCE
R&S Mechanical, Remote -
After hours customer service
2019 - PRESENT
Answer incoming phone calls from customers and internal departments. Make outbound calls to book and confirm upcoming or past appointments. Manage customer concerns and work to resolve them efficiently and effectively.
Comfort Monster Heating, Remote-
Customer Service Representative
2019 - 2021
Answer business and residential customer phone calls to develop rapport and trust. Work independently and without direct supervision.Communicate professionally with customers via email, chat and other lead sources.
Upper Perkiomen School District
Pennsburg
MONTH 2022 - PRESENT
Assists with setting up all lines with food before lunch in helping in the dish room in between the lunch periods, Assists in ensuring that the kitchen and cafeteria are clean and sanitized after lunches are served.
CERTIFICATIONS
PA Criminal History Clearance
Child Abuse Clearance
Federal (FBI) Criminal History Report w/ Fingerprinting