Order Selector Heavy Equipment

Essa Sisoko Columbus, OH • 929-***-**** • aduaz9@r.postjobfree.com

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Languages: English, Basic French, Wolof, Mandinka, Soninke & Fulani Professional Summary:

Physically capable of performing all required duties. Ability to travel domestically and internationally, with over 2 years of experience in sales, tech support, customer care, conflict resolution, etc, and about 3 years experience in Heavy Equipment Operations with extensive knowledge (USDOT Class A CDL). Also, with over 5 years of experience in car manufacturing environment. Ability to handle multiple projects at once within tight deadlines, and in fast-paced environments, with a positive attitude. Physical and emotional focus.

Education:

Bachelor of Arts in Communication: Southern New Hampshire University, Manchester, NH High School Diploma: Life Skills High School, Columbus, OH Graduated: April 2017

Professional experience: Technical Advising, Assembly, Order Selector, & Class S CDL Sygma (Sysco) 11//2020 - 05/2021

AND

J.B Hunt 05/2021 - Present

● Operation of commercial vehicles over the 48 states, and safely transport product from/to warehouse/customer location and ensuring timely delivery

● Capable of lifting/pushing/pulling minimum of 50 lbs. Loading and unloading product from the trailer using hand cart down ramps regardless of the weather conditions and places in designated customer storage areas according to company standards and customer specifications.

● The ability to ensure all food safety protocols are met according to the company and cover established guidelines

● Skills in establishing and developing good relationships with customers through providing excellent and courteous service with proper communication.

● The ability and capability of being available to work assigned and unassigned schedules as needed to meet customer needs, safely transporting trailers with the ability to ensure that all paperwork is completed according to established governmental and company guidelines.

● The ability to follow the preferred work procedures at all times, and communicate with the dispatch team regarding any issues.

Production Associate (Assembly): 10/2015 - 10/2020 Honda of America MFG

● Conduct risk assessments of processes and tasks in the department standards and work on a production line that achieved 100% of quality goals and demonstrates accuracy and attention to detail.

● Assembles vehicles on the assembly line, 30-55 second cycle – 500 vehicles/per shift, and applies fine motor skills.

● Work to ensure people and resources are applied in an efficient and effective manner to meet delivery requirements while achieving quality and safety standards.

● Ensure that team members follow defined manufacturing procedures and comply with quality requirements and identify and deploy the technical skill sets, resource levels, and systems to deliver projects, including the engagement of external resources as required

Order Selector (Part Time) 10-2014 - 10-2015

Kroger Distribution Center

● Experience with RF scanners and voice-picking systems

● Strong attention to detail and accuracy in order selection and packing in a fast-paced, deadline-driven environment

● Physical stamina and ability to lift up over 75 lbs repeatedly and to be to stand, walk, and bend for long periods of time

● Strong organizational and time management skills along with the ability to operate pallet Jacks

Technical Advisor 05-2013 - 10-2015

Apple (AppleCare)

● The ability to support the system and helps Apple Customers with their queries and doubts about their IOS devices

● Thorough knowledge and understanding of MAC products, skillful in call center operations, familiarity with key performance indicators; negotiation expertise, skilled trainer, and adherence to high customer service standards.

● Resolving customer issues in a clear and courteous manner, and problems pertaining to malfunctioning products

● Managing call flow and responding to technical support needs of the customer through providing basic and high-level IT support to non-technical personnel,

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