Data Entry Customer Service
Resume:
Customer Service Professional
Work History
Education
Contact
Skills
Laurie Haug
Knowledgeable and dedicated customer service
professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results- oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Customer Service Representative
Convergys - Innovation
Answer incoming calls, handle all with empathy and diplomacy.
2012-05 -
2014-06
IRS Agent
NTI
Answer incoming calls, take form orders.
2007-09 -
2012-03
Receptionist
Hence Brokerage
Answer incoming calls, take messages, and data
entry.
2008-06 -
2008-09
N/A: Psychology
Liberty University - Lynchburg, VA
2007-09 -
2012-03
Diploma : Medical Receptionist
Bryant And Stratton Business Institute - Henrietta, NY 1993-06 -
1993-09
Address
Webster, NY, 14580
Phone
*************@*****.***
Medical Scheduling
Medical Records
Multi-line Phone Systems
Insurance Verification
Communication skills
Computer skills
Time management
Organizational skills
Clerical Experience
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