Data Entry Parts Delivery Problems Specialist Instructor Trainer

MARK SHOWALTER

*** ****** *****

Gainesville, FL 32607

Phone: 321-***-****

Email: aduapg@r.postjobfree.com

Abilities

*30+ years experience in retail as a tennis teaching pro and Professional Musician in various music/tennis shops and related stores ( Belks Shoe Department- MW Electronics Avenue Camelot Music )

*Extensive Training and Teaching Experience as a Professional Musician* Microsoft Windows Operation Systems * Macintosh Operations System * Type 55wpm/10key 9100 strokes an hour with high accuracy * Excellent Written and Oral Communication Skills *Supervision and Management Interpersonal Skills * Customer Service * Extensive Training and Teaching Experience as a Tennis Teaching Pro and Professional Musician

Employment History

Performer

10/1980 - Current Performer Mt Dora, FL

Performer in various venues in Florida & Tennessee.

MInstructor

01/1979 - Current Folkstone Mt Dora, FL

Music instructor both privately & in various music stores. Also taught for various school boards; Adult Extension; Community projects & music orginizations like the Nashville Song Writers association.

Material Handling Technician

12/2009 - 02/2022 Philips/Invivo Gainesville, FL

Material Handler

Parts delivery to production lines

Inventory maintenance and control

Final position in the Service and Repair department

Perform required computer transactions

TIQ/TNP data entry QC

08/2001 - 04/2008 Quest diagnostics Orlando, FL

* Handling Test In Question(TIQ) requisitions * Using the system test inquiry database/translation tables to find test codes needed by processors or to resolve Tests In Question * Handling of QNS(Quantity Not Sufficient) specimen by adding in house test codes * Handling of the Client Change Log on a weekly rotating basis * Handling of any TIQs Orlando sends to Tampa on a weekly rotating basis * Answering questions from the processors in all areas(needed test codes, special requirements, name verification etc) * Resolving of Name Mismatches/ Name Discrepancies * Add On tests * A Station/ D Station/ Mini and Maxi log on down time and when received as a TIQ * Pulling of Orlando Add On pending list and Orlando Floater mailbox

Data Entry

09/1999 - 08/2001 lABCORP Orlando, FL

Laboratory Corporation of America, Departmental Trainer, 09/1999 - 08/2001 (contractor 09/1999-05/2000)

* Resolve client issues relating to test codes TIQ/TNP account info

* Responsible for training data entry personnel on department policies and procedures for new hires and recurrent training

* Participated in the implementation and development of departmental training program

* Assisted in the development of the 1100 system conversion including system manuals

* Assisted in the writing of the Standard Operating Procedure for the data entry department

* Provide I.S. support for the staff

* Enter medical information into system and upload for testing

* Assist team with issue resolution

* Handle multiple duties assigned by managers

* Entering of patient information into mainframe computers

Sales

09/1997 - 09/1998 Naturalizer Shoes Ocala, FL

Naturalizer Shoes, Sales Associate, 12/1998-07/1999

*Handle customer service and sales, stock room, cashiering and closing

Assistant Manager

09/1997 - 09/1998 Books-A-Million Ocala, FL

Books A Million, Assistant Manager 09/1997-09/1998

* Supervise daily operations

* RTS/RTV processing

* Closing night procedures

* Reconciliation

* Training of new hires

assistant teaching Pro

08/1976 - 08/1977 Silver Springs Shores Tennis Club Silver Springs Shores, FL

Assistant Teaching Pro- Pro Shop Sales- Racket Stringing

Education History

Completion Date Issuing Institution Location Degree Received Course of Study

12/1985 Ocala FL 3 Years of College or a Technical or Vocational School Music

Music Major in Theory/Composition at Central Flordai Communinty Community College, Ocala, Fl & Belmont University, Nashville, Tn

Additional Information

I began teaching privately in the summer or 1976 at my home court & private courts in the Ocala area. After stating at Ft King I began teaching for various entities like the Marion School Board; Adult Extension & as the assistant pro at Silver Springs Shores. I then moved to Nashville Tn in the summer of 1981 & taught as an independent pro at the Centennial Park Tennis Facility. I also taught at private homes in the area. In the winter of 1984 I moved to Memphis & continued my private teaching & also as an assistant pro at the Wimpleton Indoor Club. I moved back to Florida in 1990 & have continued teaching. During this entire time I also worked in various Pro Shops & on my own as a salesman & racket stringer/repairman.

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