Gianna Hansen
Peoria, IL *****
******.***********@*****.***
Authorized to work in the US for any employer
Work Experience
Phlebotomist
CSL Plasma - Peoria, IL
June 2021 to April 2022
Perform venipuncture
Monitor donors
Set up machines
Disconnect donors from the machines
Customer service
Business Development Agent
Leader Automotive Group - Bloomington, IL
September 2020 to June 2021
• Customer service
• Answering phones
• Making phone calls
• Sales
• Marketing
• Organization
• Communication
• Fast paced
• Adaptive
• Scheduling
Sales Associate
DSW-Designer Shoe Warehouse - Racine, WI
March 2019 to September 2020
1. Team player
2. Creative thinker
3. Detail oriented
4. Labor Relations
5. Excellent time management
6. Good customer skills
7. Optimistic
8. Capable for analyzing & solving problems
9. Analysis Skills
10. Retail Skills
11. Good communication
YMCA Lifeguard
YMCA - Racine, WI
October 2017 to July 2020
• Monitor Pools
• Activities
• Member safety
• Instructing
• Critical thinking
• Reading Comprehension
• Active listening
• Time management
• Learning strategies
• Telecommunications
• Judgement & Decision making
• Social perceptiveness
• Good customer service
Education
High school diploma
The Real School - Racine, WI
Present
High school or equivalent
High school diploma or GED
Skills
• Social Work (3 years)
• Analysis Skills
• Swimming
• Sports Coaching
• Lifeguard
• Swimming (10+ years)
• Team Leadership
• Creative thinker
• Optimistic
• Analysis Knowledge
• Good customer skills
• Detail oriented
• Labor Relations
• Capable for analyzing & solving problems
• Warehouse associate
• Excellent time management
• Car Wash
• Detailing
• Buffing
• Pool Maintenance
• Materials Handling
• Cleaning Experience
• Load & Unload
• Assembly
• Front desk (1 year)
• Restaurant experience (1 year)
• Caregiving (8 years)
• Special needs (4 years)
• Senior care (6 years)
• Venipuncture
• Phlebotomy
• Patient Care
• Developmental Disabilities Experience
• Guest services (4 years)
• Microsoft Word (4 years)
• Microsoft Excel (2 years)
• Microsoft Windows Server (4 years)
• Call center (Less than 1 year)
• Public relations
• Customer support
• OSHA
• HIPAA
• Social media management
Certifications and Licenses
Driver's License
November 2018 to September 2021
First Aid Certification
CPR Certification
AED Certification
Lifeguard Training