Claims Adjuster Warehouse Manager
Resume:
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OBJECTIVE
Client-focused and motivated Insurance Claims Adjuster licensed in Texas. Excels at analyzing data and identifying customer needs. Collaborative, highly versatile, and quickly masters new responsibilities. Reputation for integrity, work ethic, and problem-solving abilities. Xactimate proficient • Capable of writing structural damage estimates of moderate to severe losses. • Catastrophe claims experience for hurricane, flood, windstorm, and hail • Exceptional customer service skills • Business coordination and administrative skills • Outgoing personality, energetic, positive demeanor, and professional
• Task oriented and ability to adapt in a fast-paced environment, multi-task, and prioritize • Strong written/oral communication and interpersonal skills • Computer skills with the ability to work with multi- faceted systems and analytical skills • Experience with scheduling appointments and using scheduling software • Independent worker with good organizational and record keeping skills • Knowledge of coverages provided within various homeowner policies.
EXPERIENCE
Kathleen Alexander State Farm Fort Worth, TX
Agency Sales Representative, May 2022-Present
• Obtained General Lines Property & Casualty Insurance and General Lines Life & Health Insurance Licenses
• Complete a minimum 65 outbound calls daily to earn 25 New Raw Leads a week
• Build rapport with potential clients through call, text, and email to earn business
• The major of my responsibilities at State Farm as a sales representative is to establish sales possibilities for new clients, promote items to existing customers by discovering requirements, and retain current customers’ business through customer services activities
• Build, maintain, and update State Farm database to clearly display potential customer/customer status throughout the soliciting, binding, and onboarding process General Motors Financial (GMF) Arlington, TX
Customer Fulfillment Specialist, September 2017-October 2021
• Calculate & Submit Expired Loan account data in Auto Finance application for customers attempting to renew an expired car lease
• Allocate customers’ payments to disperse funds to appropriate areas within accounts where fees exist
• Create appropriate customer letters to be sent out for various inquiries requested by customer and/or authorized 3rd party requestors - i.e. Lease Purchase Option, Zero Balance, Purchase Options, Interest Paid, Copy of Contract
• Partner with middle management to cross train new and existing employees with various job responsibilities
JAYSON HEATH
Fort Worth Independent School District (FWISD) - Fort Worth, TX Accountability & Data Quality & Reporting Clerk, September 2014 - September 2017 Literacy & Humanities Clerk/ Secondary Literacy Warehouse Manager, August 2007 - September 2014
• Obtained & used keen knowledge of procedures within the organization as well as industry practices for standardized testing within the school district
• Helped with planning, organization, and set-up with Learning Sessions and meeting for Standardized Testing Coordinators
• Collaborated with ELA Directors & Literacy Coaches to coordinate new textbook adoption and novel curriculum for Middle & High Schools in FWISD
• Oversaw warehouse ordering, receiving and distribution of textbooks, required novels and other ancillary materials to all Middle & High Schools in FWISD. EDUCATION
Lamar High School (Arlington, TX) 1997-2000
Southern Methodist University (Dallas, TX) 2000-2002/2003-2004 LICENSING
All Lines Property & Casualty Life and Health All Lines Adjuster
Xactimate Software Training Property Adjusting Academy, Dec 2022
Property Adjusting 101 Hands-On Bootcamp Property Adjusting Academy, Dec 2022 REFERNCES
Lorenzo Jackson
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