Jennifer Hernandez

**** ***** ***. *** ***

Oxnard CA, 93035

805-***-****

aduajl@r.postjobfree.com

Objective

Resourceful, highly organized, and accomplished candidate with extensive office operations and personnel organization expertise gained in varied settings. Ability to produce error-free projects/documents, multi-task while maintaining primary focus on priority

assignments. Established reputation for exceptional service. Adaptive person with the ability to deliver results quickly. Objective is to obtain a position where I may apply my skills and expand my knowledge and experience in a company for further growth.

Qualifications

•Experience in proper professional office procedures

•Type at 51 Word per minute

•Highly proficient in the following computer programs: Microsoft Suite of programs

•Word, Excel, Outlook, PowerPoint, and Adobe Photoshop and Illustrator

•Proficient in analyzing and processing contracts

•Adept at managing schedules and making appointments

•Bilingual (English Spanish) Read, write, speak

•Organized; Needs little supervision

•Experience in processing payroll

•Skilled at event coordination and managing logistics

•Skilled at managing websites and social media accounts for a professional environment

•Experienced in collaboration and being a collaborator

•High energy, great people skills, multi-tasker

•Sales experience

Work History

Legal Assistant Schneiders & Associates, L.L.P Oxnard, CA 04/2022- Present

•Process incoming intake forms for potential clients

•Make outbound calls to client’s regarding their case of upcoming court dates

•Process payments

•Process incoming/outgoing mail

•Schedule meeting for attorneys and clients

•Organize legal documents

•Communicate with clients, gathering necessary documents and information for case

•Managed multiple attorney’s calendars and schedules

Bartender Copper Blues Oxnard, CA 05/2021- 11/2022

•Opened and close bar

•Refilled all garnishes

•Restoked fridge, glasses, mixers

•Made drinks for guessed

•Made drinks for servers

•Cashed customers out or opened tabs

•Cleaned entire bar

•Provided good customer service

Bartender Q Club bar & Grill Oxnard, CA 03/2019-10/2022

•Opened and close bar

•Refilled all garnishes

•Restoked fridge, glasses, mixers

•Made drinks for guessed

•Made drinks for servers

•Cashed customers out or opened tabs

•Cleaned entire bar

•Provided good customer service

Processing Specialist Timios Inc. Westlake Village, CA 05/2020- 02/2022

•Process incoming applications for refinances

•Maintain relationships with agents and lending company’s

•Make outbound calls to client’s agents about missing documents or other items from application

•Make outbound calls to client’s agents/ companies to obtain payoffs

•Process contracts

•Communicate with other departments within the company

•Make sure all paperwork meets state requirements

•Analyze and work on multiple databases

Operations Processor AIG Woodland Hills, CA 03/2018- 04/2020

•Process incoming applications for annuity contracts

•Maintain relationships with agents and other investment company’s

•Make outbound calls to client’s agents about missing documents or other items from application

•Process contracts

•Communicate with other departments within the company

•Make sure all paperwork meets state requirements

•Analyze and work on multiple databases

Clerk I Anthem Blue Cross Woodland Hills, CA 08/2017- 01/2018

•Processed in coming request from providers

•Forward request with Corr type grid to Source HOV

•Created AA templates for Automation to create epacts

•Created epacts

•Worked Colorado and CA Commercial Shared mailboxes

•Worked incoming Rosters

•Enters researched information into tracking system

•Organized incoming physical mail and returned mail

•Shared ideas to change desk level procedures in handling certain requests

•Processed over 100 emails a day

Teller Wells Fargo Bank Westlake Village 12/2014- 08/2016

Provided excellent customer services in aiding customers with the following transactions:

•Cash Advances

•Maintain and balance cash drawer on daily basis.

•Deposits/Withdrawals

•Check processing

•Direct Deposits

•Loan Payments

•Financial Reviews

•Mortgage Guidance

•Asset Management

Office Assistant/ Express Employment Professionals Oxnard, Ca 01/2009 - 01/2012

Coordinator

•Practice telephone communication skills

•Maintained excellent customer/client relationships

•Assisted recruiters in placing candidates in jobs

•Maintained flexibility by working in a fast-paced, changing environment

•Processed payroll for

•Responded to emails from clients, potential clients and companies

•Signed off on deliveries

•Payroll

•Coordinated recruitment events

•Researches to acquire W9s to file within departments

•Placed advertisements for the company and company events

Personal Assistant Exclusive Cities, Redondo Beach, CA 08/2005 - 11/2008

•Answered phones; provided courteous telephone etiquette

•Set-up appointment with property owners to see homes for clients to rent/buy

•Booked flights

•Managed incoming and outgoing correspondence.

•Managed sensitive and confidential information

•Managed new proposals for real estate as well as Ad's, marketing and company accounts

•Managed calendar and made sure everything were up to date with appointments and things that needed to be done

•Ordered material

•Signed off on deliveries

•Made sure clients projects were up to date as well as schedule

•Maintained excellent customer/Company relationships

•Sales

Customer Service Le Marigot Hotel, Santa Monica, CA 03/2007-10/2007

•Transfer calls in call center

•Worked front desk position

•Check in/out guests at front desk

•Fax and file paperwork

•Gave directions to callers

•Book rooms for clients

•Worked in spa department and provided best service to guests, especially our VIP guests

•Worked in Valet department as a cashier

•

Licenses

National Bartending School Bartender/Server 05/2020-Present

Thousand oaks, CA

California State Notary Notary Public

Thousand oaks, CA

08/2020-Present

Education

Cal State LA Bachelor’s Criminal Justice, Minor Psychology 01/2023-Present

Los Angeles, CA

Ventura College Associates Paralegal 07/2022-Present

Ventura, CA

Ventura College Associates Administration of Justice 06/2014-05/2022

Ventura, CA

Ventura College Associates Social Behavioral Studies 06/2014-05/2022

Ventura, CA

Ventura College Associates Liberal Studies 06/2014-05/2022

Ventura, CA

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