Director IT, Director Software Development, Director PMO

JUAN JOSE MARTINEZ VALVERDE

Phone: +52-656-***-****, ****.****.********.********@*****.***

Professional Experience

Associate Director Global PMO – Align Technologies (Dec 2019 – today)

- Portfolio Manager for Manufacturing Expansion and Operations projects, launching Poland Plant and China distributions for APAC market on the last 6 months.

- Program Manager for Products Smile Architect and Whitening global initiatives. Project Manager for IT, Packaging & Labeling and Product projects (such as new clamshell for Invisalign). Agile Coach and Project Management. SW Program Manager / Scrum of Scrums Master - APTIV (Feb 2018 – Dec 2019)

- Managed technology programs for GM, Land Rover and BMW that involve product design, development and testing activities for solutions based on firmware for automotive electronics. GDPR privacy champion for North America.

- Coordinate Scrum teams located in US, Mexico, India, and Poland. Work closely with Product Manager on Program Increments (PI) definition. Facilitate, mentor, and observe compliance on all Agile practices. SW Project Manager – FOXCONN (May 2017 – Feb 2018)

- Enabled for FOXCONN's company Aguila the following enterprise systems: HR (Workday), eCommerce (SAP Hybris), CRM (SalesForce) and their integration with FOXCONN SAP (ERP).

- Managed development team responsible for maintenance and support of these products. Director, Technology Services Mexico - Livingston International (Nov 2015 – Feb 2017)

- Directed software development and service delivery teams for customs and logistics applications for 190 customers distributed in Mexico and US.

- Implemented and maintained new IT site. Agile methodology implementation.

- Recovered $200,000 USD on lost SW service charges. Implemented product roadmap to substitute legacy app. Senior Software Program Manager - Tiempo Development, a 3Pillar Company (Jun 2014 – Nov 2015)

- Managed application development projects for 4 customers using Agile methodologies. Scrum Master.

- Managed service delivery for customers, including scorecards (KPIs/SLAs), programs and project implementations.

- Improved NPS for critical customer from 1.4 to 4.0. Software Development Manager / Project Manager– DATAMARK (Oct 2009 – Jan 2014)

- Managed Software and Service Delivery teams for global operations in US, Mexico, and India. PCI certification.

- Improved IT metric indicators by 84% on 2011 and 17% on 2012. Project Management for company-wide projects.

- Improved Gross Margin for Scanning process by 90% using Six Sigma Black Belt tools and methodology. IT Corporate Manager – AutoValue (Feb 2008 – Oct 2009)

- Managed entire IT operation for Corporate and satellite companies, including ABACO, Alpha Warehouse and 44 AutoValue warehouse/stores established in USA and Mexico (Juarez, Torreon, Chihuahua, and Queretaro). Server, LAN and telecommunications administration. Vendor Management.

- Implemented a reduction project, reducing size of E1 lines ($20K saving), and established redundant systems. IT Emerging Technology Leader / SW Development Manager - General Electric (EDM del Norte) (June 1992 – Feb 2008)

- Program Manager responsible for technology on global DocMan implementation. Implemented 8 multi-generational projects, including Oracle Financials ERP solution and Y2K. Defined SDLC, SCM and PMO processes.

- Managed IT Mexico staff responsible for Servers, Application Development, Service Delivery and PM.

- Implemented application development platforms for BPM and ECM

- Implemented two Green Belt projects, resulting in 84% improvement of processing and transmission time. Education and Certification

Universidad TecMilenio: MBA in Technology Management (2018) Instituto Tecnológico de Juárez: Bachelor of Science in Computer Engineering (1991) International Scrum Institute: Scrum Master Accredited Certificate (2019) ITESM Campus Juarez: Six Sigma Black Belt Certificate (2013) General Electric: Six Sigma Green Belt and Lean Enterprise Certifications (2003)

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