Scrum Master Project Manager

Lordina Appiah

Tel: 774-***-****

Email: *************@*****.***

PROFESSIONAL SUMMARY

●Committed and thorough scrum master with about 8 years experience working with cross functional agile teams

●Delivering projects on scheduled deadlines

●Educated and reinforced scrum framework and agile methodology to key stakeholders and team player

●Influencer in driving scrum rules, removing impediments, and fostering self management

●Accomplished servant-leader capable of delivering large-scale software development projects by effectively collaborating, facilitating, leading and mentoring Scrum teams.

●A visionary leader, an excellent motivator and mentor with great communication, team building, interpersonal and analytical skills

●Extensive experience using PM tools like MS Project, Jira, and Kanban for project planning activities.

SKILLS

●Agile project management

●Business analysis

●Servant leadership

●Conflict resolution

●Project documentation

●Risk management

●JIRA

●Change Management

●Requirement gatherings

●Story estimation

●Team coaching and mentoring

●Team building

●Software development

●Software testing

●Kanban

●MYTIME

●Stakeholder negotiations

WORK HISTORY

SCRUM MASTER/PROJECT MANAGER 08/2017 to Current

Community Healthlink- Worcester, MA

●Consistent communication with stakeholders regarding project timelines and key details about product features

●Managed stakeholder requests and negotiations

●Facilitated the various agile ceremonies-sprint planning, daily scrums, backlog refinement, sprint reviews, and sprint retrospectives

●Worked alongside partnering healthcare agency for Kanban rollout

●Managed the lifecycle of code development from conception, to sprints and subsequent deployment

●Coached and mentored IT teams in agile best practices and principles, ensuring proper implementation of the scrum process

●Removed both internal and external impediments deterring teams from achieving sprint goals

●Ensuring team productivity through daily stand-ups

●Managed scheduled reports on measurable tasks on deliverables

●Participated in design reviews with technical teams and stakeholders

●Worked with developers to translate business needs into operational software promoting continuous improvements of our systems and processes

SCRUM MASTER/PROJECT MANAGER 12/2014 to 03/2017

Becket Family of Services - Fitchburg, MA

●Kept stakeholders up to date with projected timelines and progression

●Implemented requested stakeholder changes in development products

●Engaged and motivated 4 teams towards a shared goal

●Worked along side Product owner to identify project scope and objectives

●Led sprint reviews, daily scrums and planning meetings to realize full team engagement

●Captured and authored user stories that accurately reflected business requirements

●Investigated and corrected or escalated project problems, impediments and issues

●Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies

●Performed detailed assessments of project risks to determine constraints and develop mitigation strategies

●Led teams to successfully complete tasks/objectives on time amid resolving team/individual hardships

●Managed scheduling, data analysis and staffing on MYTIME

Jr. Project Manager 05/2012 to 11/2014

Devereux - Rutland, MA

●Stakeholder engagements and meeting required features

●Gathered and tracked JIRA tickets to accurately communicate required development deliverables

●Facilitated sessions and business requirements for incident reporting software

●Assisted with communication operations inefficiencies

●Supported cross-functional teams consisting of management, development and technical teams to determine specifications on products

●Worked with teams delivering the Electronic Medical Record system

●Coordinated daily meeting invites to key players in organization

●Played a pivotal role in implementing the Electronic Medical Records system

EDUCATION

Bridgewater State University Bachelor of Science (Criminal Justice)

CERTIFICATIONS

Professional Scrum Master 1 (PSM 1)

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