SUSAN SANDS
Marlton, NJ ****3
Cell: 856-***-****
E-mail: aduacp@r.postjobfree.com
PROFESSIONAL SUMMARY
SUMMARY: Senior loan processor with over 30 years of experience in the mortgage industry. Experience with a variety of loans including FHA, VA, Conventional, 1-4 residential mortgages and non- conforming loans. Regularly managed a processing pipeline of 60+ loans. Knowledge of federal and state regulatory requirements. I am a team player who is highly motivated, dedicated, and efficient. Strong time management skills with ability to prioritize well. Excellent customer service and communication skills.
WORK EXPERIENCE
E MORTGAGE MANGAMENT LLC, Cherry Hill, NJ 4/1/19 to Present Loan Processor
Process PHFA, conventional, FHA, and VA loans from start to closing using encompass
Request credit checks, employment and income verifications.
Review titles and homeowner policies for properties.
Review all asset documentation.
Communicate with applicants, realtors, and/or lawyers about the loan processing.
Problem-solve with customers when necessary to establish loan eligibility.
Collect all loan documents and to submit to underwriter.
Order appraisals, title, home owner certificates, condo questionnaires needed for processing. BOULEVARD MORTGAGE CO. OF PA 1/4/16 to 12/31/19
Loan Processor
Processed PHFA, conventional, FHA, and VA loans from start to closing using encompass
Requested credit checks, employment and income verifications.
Reviewed titles and homeowner policies for properties.
Reviewed all asset documentation.
Communicated with applicants, realtors, and/or lawyers about the loan processing.
Problem-solve with customers when necessary to establish loan eligibility.
Collected all loan documents and to submit to underwriter.
Ordered appraisals, title, home owner certificates, condo questionnaires needed for processing. GREENTREE MORTGAGE CO., Marlton, NJ 4/2011 to 1/2016 Loan Processor
Opened loan applications
Ordered titles and appraisals for applications.
Processed conventional, FHA, Va loan applications.
Followed up on post-closing issues with title companies
Processed loans from start to closing
REGIONAL TITLE ABSTRACT, Mount Laurel, NJ 4/2010 to 4/2011 Title Processor
Processed title applications.
Provide customer service and resolved credit issues. TD Bank, Marlton, NJ 12/2009 to 4/2010
Loan Processor
Processed over 50 home equity loans.
Followed up on conditions.
Delivered first-rate customer service.
Education-Penn State University, State College, Pa- Bachelor of Science-1978-1982