Crew Member Customer Service
Resume:
Kara Carsey
Bethlehem, PA *****
*********@*****.***
Work Experience
Bartender/Assistant Steward
The American Legion - Nazareth, PA
May 2021 to December 2022
Duties include:
Following recipes and coming up with original recipes, cleaning, cooking, stocking, making stock lists and restock lists, locking up and setting alarm systems, having a friendly personality and ability to communicate with patrons, having the ability to deal with unruly customers. Third Key Manager
Claire's & Icing Stores - Easton, PA
November 2018 to January 2019
Tasks included taking inventory, setting displays, cleaning and restoring store, closing the store, taking the days deposit to the bank.
Crew Member
Dunkin' Donuts - Nazareth, PA
August 2017 to November 2018
Tasks included making food/beverages, cleaning duties, stocking duties, and cashier duties. Education
Diploma in General
Nazareth Area High School - Nazareth, PA
August 2014 to May 2018
High school or equivalent
Skills
• Cashier (4 years)
• Bartending (2 years)
• Serving Experience (4 years)
• Restaurant Experience
• POS (6 years)
• Cooking
• Kitchen Experience
• Merchandising (6 years)
• Upselling (6 years)
• Cash Handling (6 years)
• Retail Sales (4 years)
• Guest Services
• Assistant Manager Experience (3 years)
• Store Management Experience (1 year)
• Sales (6 years)
• Time management (10+ years)
• Serving (6 years)
• Customer service (6 years)
• Food industry (4 years)
• Food service (4 years)
• Cashiering (6 years)
• Basic maths (10+ years)
• Retail maths (6 years)
Languages
• English - Fluent
Certifications and Licenses
RAMP Certified
August 2021 to August 2023
The training covers how to detect fake IDs, identify signs of intoxication and responsibly manage patrons. It also allows the trainee to be legally able to serve alcoholic beverages. Assessments
General Management Skills — Proficient
December 2019
Performing business math, reading and interpreting P&L statements, and solving group scheduling problems.
Full results: Proficient
Supervisory Skills: Directing Others — Highly Proficient December 2019
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient
Management & Leadership Skills: Impact & Influence — Familiar December 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Familiar
Verbal Communication — Expert
December 2019
Speaking clearly, correctly, and concisely
Full results: Expert
Management & Leadership Skills: Planning & Execution — Proficient December 2019
Planning and managing resources to accomplish organizational goals. Full results: Proficient
Visual Merchandising — Proficient
December 2019
Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.
Full results: Proficient
Retail Customer Service — Highly Proficient
December 2019
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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