Front Desk Night Auditor

Brittny Gibson

Hayesville, NC *****

*******************@*****.***

+1-828-***-****

I believe in giving special attention to detail and strive to provide the best experience in any situation. My goal is to be part of a team motivating change and creating quality solutions for a sustainable future.

Willing to relocate to: Murphy, NC - Sylva, NC - Ellijay, GA Work Experience

Office Manager

ACC Mechanical - Hayesville, NC

January 2022 to November 2022

• Established system for prior and future payroll, bookkeeping and CRM

• Proficient knowledge and navigation of Square, QuickBooks Online, Housecall Pro, Home Warranty Vendor Portal and Microsoft Office

• Google Ad campaign management and understanding of PPC, local SEO, keyword placement, organic traffic and lead generation

• Handled all operational finances and payment processing

• Responsible for direct administrative issues and customer communication Shelter Manager

REACH of Cherokee County - Murphy, NC

August 2021 to January 2022

• Answered Crisis Hotline and communicated with Executive Director on admittance approval

• Conducted intake and orientation for new residents and family members

• Responsible for maintaining order, safety and care of all shelter residents

• Documentation of resident interactions,outreach opportunities and basic needs.

• Participated in team meetings about daily interactions, needs assessment, and overall wellbeing of current residents

• Daily cleaning and room inspections

Night Auditor/Front Desk

Hampton Inn - Murphy, NC

October 2020 to July 2021

• Answered phones, made reservations and processed payments

• Nightly cleaning duties and food prep for continental breakfast

• Confirm all credit cards have been approved and accounts balanced, find and correct any discrepancies

• Responsible for running night audit and complete all required reporting Education

GED

West Palm Beach, FL

Skills

• Google Ads

• Email Marketing

• PPC Campaign Management

• Office Management

• Google AdWords

• Digital Marketing

• Search Engine Optimization (SEO)

Certifications and Licenses

Grounds Maintenance

Present

Additional Information

Self-motivated, detail oriented and a desire in discovering the why and how things are done. I am driven to work hard in any situation and am always ready to learn something new.

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