Sales Associate Customer Service
Resume:
William D. Walker III
Waldorf, MD
adua9z@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Server/Host
Grille No.13 - Waldorf, MD
May 2021 to Present
As a restaurant server at Grille No.13, I take orders, answers questions/give suggestions about the menu and food to house guest, process payments and communicates orders with the kitchen staff. I also seat guest, answers the phone and submits online orders for pick up and helps with customer service and cleaning, while maintaining a memorable experience. Sales Associate
CVS Health - Leonardtown, MD
February 2021 to May 2021
Specific job duties include assisting in sales and answering questions about products, services, and merchandise. CVS sales associates may stock shelves and take inventory, as well while also
• Signing up customers for Care Pass Membership
• Handled in-store returns
• Completed in-store purchases
• Received and filed online orders
• Offered knowledge about Care Pass Membership
• Replenished merchandise
• Answered incoming calls
• Conducted credit card transactions through POS System
• Placed orders
Barista/Cashier
Starbucks - Waldorf, MD
July 2019 to February 2021
Starbucks baristas perform several job duties and provide customer service. Baristas at Starbucks take orders and make coffee, tea, and other drinks to customer specifications. Starbucks baristas may also operate cash registers and credit card machines. Baristas may field customer complaints or questions, as well. Baristas at Starbucks also must often clean coffee machines, restaurant areas, restrooms, and preparation areas during a normal shift. Baristas work to maintain good customer relations and speedy delivery of all beverages as well as complete assigned tasks from management every day. Education
Associate in Digital Media Production
College of Southern Maryland - La Plata, MD
September 2019 to December 2019
High school or equivalent
Maurice J. Mcdonough High School - Waldorf, MD
August 2015 to May 2019
Skills
• Cashier
• Cleaning
• Customer Service
• POS
• Cash Handling
• Barista Experience
• Coffee Experience
• Food Safety
• Food Service
• Food Preparation
• Serving Experience
• Host/Hostess
• Restaurant Management
• Microsoft Office
• Upselling
• Retail Sales
• Shift Management
• Bartending
• Restaurant Experience
• Assistant Manager Experience
• Merchandising
• Busser
Awards
Partner Of The Quarter
July 2020
William has made great improvements during Q3, and is always willing to help while creating the best moments for customers, and partners. When working with new partners he insures they understand the routines that will help make them great Baristas. William is liked and idolized by all of his peers and supervisors he is an asset to our team and store. Assessments
Food Service: Customer Situations — Proficient
February 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient
Cooking Skills: Basic Food Preparation — Proficient February 2020
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Proficient
Food Safety — Proficient
February 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Proficient
Management & leadership skills: Impact & influence — Highly Proficient January 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Highly Proficient
Work style: Reliability — Completed
December 2020
Tendency to be dependable and come to work
Full results: Completed
Customer focus & orientation — Proficient
January 2021
Responding to customer situations with sensitivity Full results: Proficient
Social media — Expert
April 2021
Knowledge of popular social media platforms, features, and functions Full results: Expert
Work style: Conscientiousness — Proficient
December 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Work motivation — Proficient
April 2021
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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