This letter is in reference to the current opening(s) at your company. I would really appreciate it if you

would review my resume for a position. I am a Digital Manager, with a variety of experience in Production procedures and functions. I manage and also work hands on in the following fields: scanning, unitizing, coding, endorsing, printing, quality control. I also manage the Repro side of production, copying, labeling, binding, assembly and indexing of all hard copy documents. As a manager I maintain on a daily basis the labor and operator hours of all incoming jobs. I accept jobs from the Sales Reps through PTS (Project Tracking System database)

I am looking for an opportunity to use my experience in Production to provide the best quality of work that any client could ever ask for. I have been trained to produce NO ERROR workflow, and that is how I manage my department. I am very reliable, can handle a variety of multi-tasking, have an excellent attendance record, able to work overtime, a fast learner, and willing and want to grow more. Thank you for reviewing my resume I will be looking forward to hearing from you.

Sincerely,

Diana Brown- Hardy

Diana Brown-Hardy

Washington D.C.

adua9p@r.postjobfree.com

202-***-****

WORK EXPERIENCE

Shift Manager / Workflow Administrator

CRG/TransPerfect Legal Solutions

2006 - 2015

*

Manages the day-to-day communication with sales team regarding their TPT projects

Leads proactive planning meetings with staff, in order to create custom project policies and procedures

that meet client's expectations while using best practices to leverage software tools

*

*

Supports the TPT sales team to develop a Statement of Work (SOW') for each new project.

Proactively works with all departments involved in the project life cycle.

Manages and tracks delivery schedules, ensuring proper quality assurance, meeting of deadlines and

* Develops all digital scans and print jobs in LAW5.0

* Manages prompt and proactive communication to all parties (internal and external) to ensure client

satisfaction.

* Oversee all intake and output all paper production

* Checking Instructions to make sure there are no discrepancies in the instructions and that the deadline

can

be meet.

*Print all orders on job ticket and any revised (updated) ticket.

*Maintain and update workflow board

*Respond to all CS & A11 email request for internal production

* Maintain and keep QuickBase updated with life cycle of project (status, waves, Export & Law case paths, delivery receipts and billable

* Final check all paper production, CD, DVD, and HD prior to sending to ISO department assuring all instructions have been followed correctly

* Compile all project that are in progress for end of shift transition and email to Production & CS departments

* Call in problem machines and keep a log of end of mother meter readings

Document Specialist, Quality Control

Landmark Document Services

2001-2006

*Digital color and black & white scanning, printing and photocopying; binding and booklet-making; collating

and finishing (machine and manual) variable data printing

We also offer secure methods of copying, scanning and printing work such as committee and exam

papers,

maintaining their confidentiality.

Utilize a PDF workflow. Digital printing and copying jobs can be submitted by customers as hard copy, which

we scan to PDF and print (and store if appropriate), or as electronic files using our web-submission service,

which includes the creation of a print-ready PDF.

Scanning & Repro done on Canon Image Runner 6000, IR105, Konica Force 8050, Xerox 360

Oversize (single and multiple set), Binding: Velo, GBC, Acco, Spiral & Fastback, Bates labeling: sequential non- sequential

Document Specialist

Capital Digital

2003 - 2006

Digital color and black & white scanning, printing and photocopying; binding and booklet-making; collating and finishing (machine and manual); digitization; variable data printing

We also offer secure methods of copying, scanning and printing work such as committee and exam

papers,

maintaining their confidentiality.

Utilize a PDF workflow. Digital printing and copying jobs can be submitted by customers as hard copy, which

we scan to PDF and print (and store if appropriate), or as electronic files using our web-submission service,

which includes the creation of a print-ready PDF.

Scanning & Repro done on Canon Image Runner 6000, IR105, Konica Force 8050, Xerox 360

Oversize (single and multiple set), Binding: Velo, GBC, Acco & Fastback, Bates labeling: sequential & non sequential

Document Specialist

Ikon

2001 - 2003

Digital color and black & white scanning, printing and photocopying; binding and booklet-making; collating and finishing (machine and manual); digitization; variable data printing

Offer secure methods of copying, scanning and printing work such as committee and exam papers,

maintaining their confidentiality.

Utilize a PDF workflow. Digital printing and copying jobs can be submitted by customers as hard copy, which we scan to PDF and print (and store if appropriate), or as electronic files using our web- submission service, which includes the creation of a print-ready PDF.

Scanning & Repro done on Canon Image Runner 6000, IR105, Konica Force 8050, Xerox 360

Oversize (single and multiple set), Binding: Velo, GBC, Acco & Fastback, Bates labeling: sequential & non sequential

digital color and black & white

Contact this candidate